Business Professional Essentials Pathway Certificate

Print program overview

Program Code: 611061

Prepare to work in a business environment by learning general office and customer service skills. All courses in this certificate may be applied toward the Administrative Professional associate degree program or Office Professional technical diploma.

Follow Your Path

All credits in this certificate apply toward the following associate degree(s):

Administrative Professional, 101066

All credits in this certificate apply toward the following technical diploma(s):

Office Professional, 311061

Approximate Certificate Costs

$2,578

Tuition: $2,049

Books: $529

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What careers are in my future?

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How do I get started in this program?

Requirements for Program Entry

Apply at www.nwtc.edu/apply
Submit high school, GED, or HSED transcripts and college transcripts (if applicable) to transcripts@nwtc.edu
Tip! Our admission advisors will assist you through every step. Have questions? Connect with NWTC Admissions at start@nwtc.edu or 920-498-5444.

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What will I learn?

Curriculum

Curriculum: Students following the study plan below will complete the Business Professional Essentials Pathway Certificate in the number of semesters shown.

First Semester

10-106-114

Keyboarding-Speed Building

Credit for Prior Learning Available »

10-106-114 KEYBOARDING-SPEED BUILDING ...typing skill and speed development on the alphabetic and numeric keyboards using analytic/diagnostic software. Basic document processing.

Course Typically Offered: Summer/Fall/Spring

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10-103-121

Micro: Word-Intro

Credit for Prior Learning Available »

10-103-121 MICRO: WORD-INTRODUCTION ...word processing basics including creating, revising, formatting, printing; sections, tabs, multiple-page numbering; manipulating text; creating headers/footers; creating/formatting tables, graphics; and merging documents.

Course Typically Offered: Summer/Fall/Spring

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10-103-131

Micro: Excel-Intro

Credit for Prior Learning Available »

10-103-131 MICRO: EXCEL-INTRO ...creating worksheets, enhancing worksheet appearance, moving data between worksheets and workbooks, using formulas and functions, creating charts and using clip art. Windows experience improves success.

Course Typically Offered: Summer/Fall/Spring

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10-106-102

Office Technologies

10-106-102 OFFICE TECHNOLOGIES...an introduction to the information processing cycle including new technology, computer system unit, Internet research, input and output devices, software, networks, ergonomics, and data storage.

Course Typically Offered: Fall/Spring

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10-103-161

Outlook

Credit for Prior Learning Available »

10-103-161 OUTLOOK ...create and organize E-mail, schedule meetings, create tasks, and manage contacts.

Course Typically Offered: Summer/Fall/Spring

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10-106-153

Professional Profile

Credit for Prior Learning Available »

10-106-153 PROFESSIONAL PROFILE ...developing a professional image and attitude, including study of business ethics and etiquette; goal setting; anger, stress, and time management; understanding of diverse cultures; and development of platform skills.

Course Typically Offered: Fall/Spring

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10-106-172

Customer Contact Skills

10-106-172 CUSTOMER CONTACT SKILLS...a hands-on approach to dealing with customers on the phone and in-person. Students will develop effective and efficient telephone etiquette, messaging, and voicemail skills.

Course Typically Offered: Fall/Spring

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Semester Total

Total Credits

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