An auto mechanic checks issues off of a list

Service Writer - Certificate

The Service Writer Certificate is designed for people who are interested in working as a Service Writer in a new or used car dealership, truck dealership or an independent vehicle repair shop.

Program Code: 906021
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Home » Academics and Training » Service Writer
Area of Study: Business, Transportation, Distribution & Logistics

Program Costs & Financial Aid

See costs of tuition, books, and supplies.

Contact an NWTC admissions advisor to find the best way to pay for this program.

Estimates based on in-state residency. Learn more about tuition and fees.

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Delivery

  • Day
  • Full-time
  • Part-time

How do I get started in this program?

Requirements for Certificate Entry

  • Apply at www.nwtc.edu/apply.
  • Enroll in classes.

What are my courses?

Curriculum

Students following the study plan below will complete the certificate in the number of semesters shown.

8 Week 1
8 Week 2
Total Credits 15

Certificate Outcomes

  • Apply current legal regulations governing the vehicle repair industry.
  • Apply applicable computer skills.
  • Apply professional written and oral communication skills.
  • Apply retail and customer service management skills.
  • Apply automotive technology and terminology.

What else do I need to know about the program?

Note

  • Enrollment in some courses requires an Academic Skills Assessment (Accuplacer) with appropriate benchmark scores. See course descriptions for detail; equivalent assessment scores are acceptable. To learn more about these assessments and benchmark scores, please contact a counselor at (920) 498-5444 or (888) 385-6982.
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Online

Classes wherever you have an internet connection. 

  • An in-person career experience, such as an internship, practicum, or credit for prior learning, may be required.
  • Some online courses may be held at specific dates/times.
Day
Classes between the hours of 6:00 a.m. and 5:30 p.m.
Evening
Classes between the hours of 5:30 p.m. and 10:30 p.m.
Weekend
A combination of online classes and Saturday and/or Sunday classes.
Full-time
12 or more credits per term.
Part-time
Fewer than 12 credits per term.