Office Professional - Technical Diploma
Office Professional graduates are prepared for administrative office positions. Skills are developed in office procedures, workplace communications, proofreading, word processing, spreadsheets, presentation software, databases, telephone usage, records management, prioritizing tasks, and keyboarding.
Follow Your Path
All credits in this technical diploma apply toward the following associate degree(s):
Administrative Professional, 101066
All credits in this technical diploma apply toward the following certificate(s):
Business Professional Essentials, 611061
Business Software Essentials, 611062
How do I get started in this program?
Requirements for Program Entry
- Apply at www.nwtc.edu/apply
- Submit high school, GED, or HSED transcripts and college transcripts (if applicable) to email@example.com
- Tip! Our admission advisors will assist you through every step. Have questions? Connect with NWTC Admissions at firstname.lastname@example.org or 920-498-5444.
What are my courses?
Students following the study plan below will complete the Office Professional Technical Diploma in the number of semesters shown.
- 10106142 - Software Projects 3
- 10103122 - Micro: Word-Part 2 1
- 10106172 - Customer Contact Skills 1
- 10804134 - Mathematical Reasoning 3
- 10106197 - Office Prof Intern Practicum 1
- 10106127 - Admin Business Procedures 3
- 10106154 - Records Management 3
- 10103131 - Micro: Excel-Intro 1
- 10103151 - Micro: PowerPoint-Intro 1
- Curriculum Note: The credit for 10-890-101, College 101 is an Institutional Requirement for graduation. Consequently, it is not part of the program requirements, but must be passed with a C.
- Perform accurate workplace communications.
- Use technology skills for business tasks.
- Perform routine office procedures.
- Demonstrate professionalism and effective workplace relationships.
What careers are in my future?
A graduate of this program will have the potential for employment in the following areas:
- Office Professional: performs a variety of duties related to customer service, scheduling appointments, word processing, record management, filing, and handling mail.
- Records Coordinator: works in offices with a great volume of records in which indexing, cross-referencing, filing, retrieving, and charging-out records are important job functions.
- Front Desk Coordinator: manages the company’s lobby area, greets and directs all visitors, ensures completion of paperwork, sign-in and security procedures, handles special administrative projects, and manages incoming calls.
- Customer Service Representative: receives and places telephone calls, maintains customer relationships by professionally handling questions and concerns, performs data entry, uses software programs, and may require research skills to troubleshoot customer problems.
Employment opportunities with additional education
- Administrative Professional
- Team Leader
- Certifications such as IAAP and Certification for the Administrative Professional
What else do I need to know about the program?
With additional education certifications such as IAAP and Certification for the Administrative Professional can be obtained.
Study Abroad Opportunities
The International Programs staff continually seeks opportunities for students to travel abroad for educational experiences that may be offered in association with program courses. To find out more about which of your program courses may offer an opportunity during this academic year, contact your academic advisor or visit nwtc.edu/studyabroad.
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Classes wherever you have an internet connection.
- An in-person career experience, such as an internship, practicum, or credit for prior learning, may be required.
- Some online courses may be held at specific dates/times.
- Classes between the hours of 6:00 a.m. and 5:30 p.m.
- Classes between the hours of 5:30 p.m. and 10:30 p.m.
- A combination of online classes and Saturday and/or Sunday classes.
- 12 or more credits per term.
- Fewer than 12 credits per term.