Office Management - Associate Degree
The Office Management program will provide instruction in advanced office procedures as well as administrative project management, administrative leadership, business principles, and budgeting, in addition to office support skills. Students will be prepared to work in various industries as an office manager, administrative manager, executive assistant, and administrative professional.
Delivery
Explore Locations
Program Costs & Financial Aid
Tuition: $10,331, Books: $1,326, Supplies: $0
This program is fully eligible for financial aid.
Estimates based on in-state residency. Please visit the following URL to learn more about tuition and fees for this program. https://www.nwtc.edu/admissions-and-aid/paying-for-college/tuition-and-fees?ProgramCode=101069
Requirements for Program Entry
- Apply at www.nwtc.edu/apply
- Submit high school, GED, or HSED transcripts and college transcripts (if applicable) to transcripts@nwtc.edu
- Tip! Our admission advisors will assist you through every step. Have questions? Connect with NWTC Admissions at start@nwtc.edu or 920-498-5444.
Program Outcomes
- Communicate effectively and professionally to customers
- Manage staff, projects, and business processes
- Perform financial related tasks
- Use technology to manage projects and processes
- Organize operations and procedures
Accreditation
Programs in the College of Business at Northeast Wisconsin Technical College are accredited by the Accreditation Council for Business Schools and Programs. ACBSP's accreditation process follows the Baldrige model. The accreditation focuses on recognizing teaching excellence, determining student learning outcomes, and a continuous improvement model. ACBSP’s student-centered teaching and learning approach, which is measured and analyzed for quality, ensures that students gain the right skills from their educational investment. Institutions with programs accredited by ACBSP are committed to continuous improvement that ensures their business program will give students the skills employers want. ACBSP - World Headquarters 11520 West 119th Street Overland Park, KS 66213 Phone: (913) 339-9356 www.acbsp.org
Curriculum
Students following the study plan below will complete the Office Management Associate Degree in the number of semesters shown.
First Semester
8 Week 1
8 Week 2
Second Semester
8 Week 1
8 Week 2
Third Semester
8 Week 1
8 Week 2
Fourth Semester
8 Week 1
8 Week 2
Full Semester
- Curriculum Note: The credit for 10-890-101, College 101 is an Institutional Requirement for graduation. Consequently, it is not part of the program requirements, but must be passed with a C.
- Students must earn a grade of "C" or better in English Composition 1 in order to progress.
Course Descriptions
Students gain skills that lead to success in college and employment. This course encourages students to develop a growth mindset and make wise choices. Students should take this course in their first semester. (Pre-requisite: None.)
Course Typically Offered: Summer Fall SpringDevelop grammar and proofreading skills to communicate professionally in writing. Focuses on the development of grammar, word usage, and punctuation, in order to compose and edit error-free business documents.
Course Typically Offered: Fall SpringStudents will explore technology that is used within offices including collaboration, networking, and cloud computing.
Course Typically Offered: Fall SpringCreating and editing documents, formatting and customizing documents, collaborating with others and working with reports, using tables, columns, and graphics.
Course Typically Offered: Summer Fall SpringTyping skill and speed development on the alphabetic and numeric keyboards using analytic/diagnostic software. Basic document processing.
Course Typically Offered: Summer Fall SpringDeveloping a professional image and attitude, including study of business ethics and etiquette; goal setting; anger, stress, and time management; experiential learning model, career portfolio, and personal branding introduced.
Course Typically Offered: Fall SpringCreate and organize E-mail, schedule meetings, create tasks, and manage contacts.
Course Typically Offered: Fall SpringLearners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills. (Prerequisite: High school GPA greater/equal to 2.6; OR ACT Reading score greater/equal to 16 AND English greater/equal to 18; OR Next Gen Reading score greater/equal to 250 AND Writing score greater/equal to 260; OR "preparatory course(s)", contact academic advisor at 920-498-5444)
Course Typically Offered: Summer Fall SpringCreating worksheets; enter data, make modifications, work with formulas and functions, create and enhance charts, manage data, transform data, conditional formatting, importing/exporting data, introduction to PivotTables and PivotCharts.
Course Typically Offered: Summer Fall SpringApplying Windows and Word features to manage and format business documents while exercising decision-making, increasing efficiency, and enhancing keyboarding skills. (Prerequisite: 10-106-114, Keyboard-Speed Building, 10-103-121, MS Word Intro)
Course Typically Offered: Fall SpringStudents will learn to effectively work with customers on the phone and in-person. Students will develop effective and efficient telephone etiquette, messaging, and voicemail skills.
Course Typically Offered: Fall SpringAll college students, regardless of their college major, need to be able to make reasonable decisions about fiscal, environmental, and health issues that require quantitative reasoning skills. An activity based approach is used to explore numerical relationships, graphs, proportional relationships, algebraic reasoning, and problem solving using linear, exponential and other mathematical models. Students will develop conceptual and procedural tools that support the use of key mathematical concepts in a variety of contexts. This course may be used as the first of a two part sequence that ends with Quantitative Reasoning as the capstone general education math requirement. (Prerequisite: Next Gen Arith score greater/equal to 250 AND Rdg score greater/equal to 250; OR TABE A 9/10 Math greater/equal to 12.7 AND Rdg greater/equal to 8.8; OR TABE 11/12 Math greater/equal to 780 AND Rdg greater/equal to 567; OR ACT Math score greater/equal to 15 AND ACT Reading score greater/equal to 16; OR prep courses-contact an academic advisor 920-498-5444)
Course Typically Offered: Summer Fall SpringWill be creating slides, adding content, formatting presentations, managing and delivering presentations. (Co-req: 10-103-121, MS Word Intro)
Course Typically Offered: Fall SpringStudents will learn to manage processes for organization of information stored within an office, including rules for paper and electronic filing systems, retention schedules, control methods, information security, and databases.
Course Typically Offered: Fall SpringExplore the role and responsibility of an office professional. Students will use effective written and verbal communication to create agendas, take meeting minutes, itineraries, letters, e-mails, and other business documents. (Prerequisites: 10-106-131, Business Grammar & Proofreading; 10-103-161 MS Outlook; Corequisite: 10-106-142, Software Projects)
Course Typically Offered: Fall SpringStudents will prepare and enhance documents in business-based scenarios. Advanced skills in word processing and spreadsheet software will be used. (Prerequisites: 10-103-121, MS Word Intro; 10-103-131, MS Excel Intro; Co-requisite: Software Projects, 10-106-142)
Course Typically Offered: Fall SpringCreate professional resume and cover letter, prepare for interviews, understand interviewing techniques, participate in a mock interview, evaluate outcomes of interview, and prepare for Career Experience. (Prerequisites: 10-105-100, Careers in Business OR 10-107-117, Careers in IT OR 10-201-100, Careers In Digital Arts)
Course Typically Offered: Summer Fall SpringThis course provides the opportunity to learn the fundamentals of the accounting cycle, recording business transactions, preparations of the financial statements, financial statement analysis, accrual accounting, accounting for cash and internal controls, and payroll.
Course Typically Offered: Summer Fall SpringPlan successful meetings and events utilizing planning tools, expense management, contracts, vendors, and travel while communicating effectively with all stakeholders. (Prerequisite: 10-106-127, Office Procedures OR 10-102-158, Business Principles)
Course Typically Offered: Fall SpringIntroduces all aspects of this messaging app including the workspace for real-time collaboration and communication, developing and presenting meetings, differing types of file sharing, and working productively with multiple applications.
Course Typically Offered: Fall SpringThe role of project management, developing a project proposal, demonstration of relevant software, working with project teams, sequencing tasks, charting progress, dealing with variations, budgets and resources, implementation, and assessment.
Course Typically Offered: Fall SpringSurvey of theoretical foundations of human behavior such as sensation and perception, motivation, emotions, learning, personality, psychological disorders, therapy, stress, and human diversity in personal, social and vocational settings. (Prerequisite: Cumulative GPA of 2.6 or greater OR satisfactory reading and writing assessment scores OR 10-831-107, College Reading and Writing 1 with "B" or better OR Corequisite: 10-831-102, English Comp Prep)
Course Typically Offered: Summer Fall SpringImpacts of EEOC, job analysis and descriptions, recruitment, selection, conducting job interviews, orientation, training and development, performance management, counseling and discipline, compensation, benefits, and global human resources.
Course Typically Offered: Summer Fall SpringApply skills obtained throughout the Office Management program courses in a simulated business environment. (Prerequisites: 10-106-127, Office Procedures; 10-106-178, Applied Office Skills; 10-103-151, MS PowerPoint)
Course Typically Offered: Fall SpringPrinciples of report writing and correspondence, proposals, feasibility reports, progress reports, investigation reports, evaluation reports, meeting reports, memos, and correspondence. (Prerequisite: 10-801-136, English Composition I OR 10-801-195, Written Communication with “C” or better)
Course Typically Offered: Summer Fall SpringBasic American values of justice and equality by teaching vocabulary, history of immigration/conquest, transcultural communication, legal liability, multicultural majority/minority relations, ageism, sexism, gender, sexual orientation, the disabled/ADA. (Prerequisite: Next Gen Rdg score greater/equal to 250 AND Writing score greater/equal to 237; OR ACT Rdg score greater/equal to 16 AND English greater/equal to 15; OR 10-831-107, College Reading and Writing with a B or better.)
Course Typically Offered: Summer Fall SpringStudents can select any hands-on experience related to: Internship, Field Research, Service Learning, Simulations, Capstone, Industry Related, or International. Instructor approval required. (Prerequisite: 10-105-103, Career Fundamentals; 10-106-127, Office Procedures; 10-106-178, Applied Office Skills)
Course Typically Offered: Summer Fall Spring