Printed: 10/31/2024 5:59:44 PM
Academic year: 2025-2026

Customer Service - Certificate

Program Code: 901049

Good customer service helps companies to retain customers, reinforces their values and brand, and drives positive word-of-mouth marketing. The Customer Service Certificate teaches the skills to create a customer experience that drives competitive advantage. Credits from this certificate may apply toward the Marketing associate degree and Digital Marketing technical diploma.

Delivery

  • Day
  • Evening
  • Full-time
  • Online
  • Part-time

Explore Locations

This program is offered at:
  • Green Bay

Program Costs & Financial Aid

Tuition: $1,858, Books: $54, Supplies: $0

Total Approximate Costs
$1,912
See costs of tuition, books, and supplies.

Contact an NWTC support representative to find ways to pay for this program.

Estimates based on in-state residency. Please visit the following URL to learn more about tuition and fees for this program. https://www.nwtc.edu/admissions-and-aid/paying-for-college/tuition-and-fees?ProgramCode=901049

Curriculum

Students following the study plan below will complete the certificate in the number of semesters shown.

Total Credits 9

Course Descriptions

Source: https://nwtc.edu/academics-and-training/customer-service
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