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Fundamentals of Emergency Dispatch

Credits: 3
Course Number: 10-504-162

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Course Description

10-504-162 FUNDAMENTALS OF EMERGENCY DISPATCH ...This course provides the opportunity for the learner to develop the knowledge skills process and understanding every successful public safety telecommunicator needs to meet the demands of this critical profession.

Course Typically Offered

  • Summer
  • Fall
  • Spring

Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.

Credit for Prior Learning

How can I use this course to achieve my career goals?

This course is associated with the following programs:

What will I learn?

  1. Explore the roles of the Emergency Telecommunicator
  2. Examine the various technologies used in emergency telecommunication.
  3. Examine the the types of calls that may come into the telecommunication center.
  4. Examine a computer-aided dispatch (CAD) system [including mapping and recording devices].
  5. Explain radio technology and radio broadcast procedures in public safety communications.
  6. Recognize the importance of disaster preparedness and readiness for emergency telecommunicator centers.
  7. Identify the essential communication skills of emergency dispatching.
  8. Identify the legal responsibilities and liability with emergency dispatching.
  9. Examine stress in public safety communications.

Class Details

Class Number:
81057
Delivery:
Blended - Less than 50% Online
Term:
Fall 2024
Session:
8W1
Instructors:
Katie Hendrickson, Billi Jo Baneck
Date Range:
-
Estimated Cost:
$496.55 *

Class Notes

  • This class is taught through a combination of in-person and online instruction. Students will attend live portions of the class at the dates, times, and location specified. The remaining instruction will be accessed anywhere using internet. For more information regarding this delivery and how to access your class, see www.nwtc.edu/blendedfaq.

Meeting Times

Dates Day(s) / Time Location(s)
08/19/24 - 10/14/24 Anytime
Anytime
Online
08/19/24 - 10/14/24 M
5:30 PM - 9:15 PM
Green Bay Campus Room CC123

* Cost displayed is an estimate and may be discounted if attendees are residents of Northeast Wisconsin Back to cost