Program Costs & Financial Aid
See costs of tuition, books, and supplies.This program is fully eligible for financial aid.
Estimates based on in-state residency. Learn more about tuition and fees.
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Follow Your Path
All credits in this technical diploma apply toward the following associate degree(s):
Office Management, 101069
All credits in this technical diploma apply toward the following certificate(s):
Customer Support Specialist, 61065
Business Software Essentials, 611062
Delivery
Curriculum
Students following the study plan below will complete the Office Support Specialist Technical Diploma in the number of semesters shown.
First Semester
8 Week 1
8 Week 2
Second Semester
8 Week 1
8 Week 2
- Curriculum Note: Students must earn a “C” or higher in 10-890-101, College 101.
Program Outcomes
- Demonstrate effective workplace communications
- Apply technology skills to business and administrative tasks
- Perform routine administrative procedures
- Model professionalism in the workplace
- Manage administrative projects
Graduate Employment
with 100% in field
Employment Potential
A graduate of this program will have the potential for employment in the following areas:
- Office Support Specialists: performs a variety of duties related to customer service, scheduling appointments, word processing, record management, filing, and handling mail.
- Records Coordinator: works in offices with a great volume of records in which indexing, cross-referencing, filing, retrieving, and charging-out records are important job functions.
- Front Desk Coordinator: manages the company’s lobby area, greets and directs all visitors, ensures completion of paperwork, sign-in and security procedures, handles special administrative projects, and manages incoming calls.
- Customer Service Representative: receives and places telephone calls, maintains customer relationships by professionally handling questions and concerns, performs data entry, uses software programs, and may require research skills to troubleshoot customer problems.
Employment opportunities with additional education
- Administrative Professional
- Office Manager or Team Leader
- Certifications such as IAAP and Certification for the Administrative Professional
Defy expectations and follow your passion
Dream jobs have nothing to do with gender. Discover the benefits of nontraditional occupations.