Health Care Leadership Certificate

What careers are in my future?

Certificate Completers will be able to

• Plan, organize, staff, lead and control a work environment

• Interact appropriately on a team

• Facilitate a problem solving team meeting

• Develop a flexible leadership style

• Coach the performance of others

• Use data analysis to identify opportunities to improve quality

Completers will be able to apply credits toward the following programs:

• 101961, Leadership Development

How do I get started in this program?

What will I learn?

Curriculum

Catalog No. Description

Credits

10-196-191

Supervision

10-196-191 SUPERVISION ...front-line leadership including setting goals, planning, delegation, controlling, communication, motivation, problem solving, and conflict management.

10-196-189

Team Building/Prob Solve

10-196-189 TEAM BUILDING/PROBLEM SOLVING ...benefits and challenges of group work, necessary roles in a team, stages of team development, meeting facilitation, different approaches to problem solving, consensus, data acquisition, analysis, developing alternative solutions, implementation and evaluation.

10-196-190

Leadership Development

10-196-190 LEADERSHIP DEVELOPMENT ...leadership effectiveness and organization requirements, individual and group motivation strategies, vision, mission and goals, ethical behavior, leadership style and adaptation, impacts of power and influence, employee development, coaching, managing change, and conflict resolution.

10-196-192

Managing-Quality

10-196-192 MANAGING-QUALITY ...developing a personal philosophy of quality, identifying all stakeholder relationships, meeting/exceeding customer expectations, managing a quality improvement project, measuring effectiveness, lean thinking, Six Sigma, and systems thinking.

Certificate Total