If you are receiving an error message that says, “The desktop source for this desktop are not responding, please try connecting to this desktop again later, or contact your system administrator.” this means the virtual desktop pool has reached its maximum number of sessions. Try closing out of the VDI, then try again in 5 minutes. IIT is working on adding additional resources and we appreciate your patience.
Contact the Student Help Desk at 920-498-6900 or 1-866-235-5037.
Staff and Faculty contact Help Desk at (920) 498-6800 or email.