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Emergency Dispatch Pathway Certificate

Female student works at a dispatch station

Program Code: 615043

The student will learn the basic tools, technology and protocols involved in emergency dispatching. The certificate will involve both lecture and hands on exercises to familiarize the student with the skills necessary to succeed in this field. Professional dispatchers will be assisting the students in learning the competencies required to complete the course.

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Curriculum
The student will learn the basic tools, technology and protocols involved in emergency dispatching. The certificate will involve both lecture and hands on exercises to familiarize the student with the skills necessary to succeed in this field. Professional dispatchers will be assisting the students in learning the competencies required to complete the course.
FIRST SEMESTER
10-504-162 FUNDAMENTALS OF EMERGENCY DISPATCH ...This course provides the opportunity for the learner to develop the knowledge skills process and understanding every successful public safety telecommunicator needs to meet the demands of this critical profession.
10-504-168 CRIMINAL JUSTICE-PROFESSIONAL COMMUNICATIONS...process of criminal justice interviewing using basic skills model; use of nonverbal and verbal communication; security admissible confessions that preserve individual's constitutional rights; ethics in criminal justice interviewing
SEMESTER TOTAL
6
TOTAL CREDITS
6
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