10-504-162 FUNDAMENTALS OF EMERGENCY DISPATCH ...This course provides the opportunity for the learner to develop the knowledge skills process and understanding every successful public safety telecommunicator needs to meet the demands of this critical profession. The basic Public Safety Telecommunicator Training Course meets or exceeds the American National Standards as contained in the ANSI approved Minimum Training Standard for Public Safety Telecommunicators (APCO ANS 126.96.36.1995). Building on foundational topics such as communication skills, calltaking and radio techniques, the PST1 course incorporates the most up-to-date information on technology and work-related issues in public safety communications centers. Topics include NextGen 9-1-1, emerging technologies, continuing education and liability. Students successfully passing the final exam receive certification demonstrating completion of a training course that meets and exceeds industry accepted national basic training standards.