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Healthcare Customer Service Representative Pathway Certificate

Program Code: 615091

Learn to provide excellent customer service in a health care setting. You'll be instructed on how to not only meet but to exceed customer needs. All courses in this certificate may be applied toward the Medical Assistant technical diploma program.

Follow Your Path

All credits in this certificate apply toward the following technical diploma(s):

Medical Assistant, 315091

Approximate Certificate Costs

$1,395

Tuition: $1,068

Books: $327

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Requirements for Program Entry

  • Basic computer knowledge.
  • Must be able to speak, read, and write fluently in the English language.
  • Excellent interpersonal skills.

Healthcare Customer Service Representative for English Language Learners

In addition to the standard program curriculum, an English Language Learner option is available.

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Curriculum
Curriculum: Students following the study plan below will complete the Healthcare Customer Service Representative Pathway Certificate in the number of semesters shown.
First Semester
Semester Total
7
Total Credits
7

Curriculum Note: All 10-501-XXX courses must be passed with a C.

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