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Hotel Management Technical Diploma

A woman in the lobby of a hotel.

Program Code: 301095

Hotel Management careers come with the opportunity to work in a variety of settings. As a graduate of the Hotel Management technical diploma, you will be prepared for careers in hotels, golf/country clubs, ski resorts, assisted living centers, cruise ships, amusement parks and more. Students may secure employment as guest services managers, executive housekeepers, revenue enhancement managers, shift managers or sales managers. The curriculum includes American Hotel and Lodging Association Certifications. Credits from this technical diploma are fully embedded in the Hospitality Management associate degree.

Follow Your Path

All credits from this technical diploma apply toward the following associate degree(s):

Hospitality Management, 101092

Employment Potential

Tourism is Wisconsin’s fastest-growing industry and there are many interesting and challenging opportunities for relocating to work throughout Wisconsin, the Midwest, and the United States.

  • Front Office Manager: coordinates the reception and control center for servicing guests, directs and supervises front office staff, and maximizes room revenue through room inventory control.
  • Event Service Manager: coordinates activities of staff and personnel to make arrangements for group meetings and events.
  • Food Service Manager: coordinates food service activities of a hotel/restaurant or similar establishment, plans food service activities, schedules employees, oversees service, and controls costs.
  • Executive Housekeeper: supervises housekeeping employees, trains new hires, requisitions supplies, controls inventory, and inspects personnel work assignments.
  • Sales Manager: plans and administers sales programs to generate sales in a hotel or tourism organization, organizes prospect files, plans and prepares advertising and promotional materials, and arranges for publicity.

With additional education and/or work experience, graduates may find other opportunities for employment.

  • General Manager
  • Marketing Director
  • Restaurant Manager
  • Catering Manager
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Requirements for Program Entry

  • Completed application.
  • High school transcript or equivalent. For a list of equivalents, go to www.nwtc.edu/gettingstarted.
  • To be admitted to this program, learners must achieve a prior cumulative high school or college grade point average of 2.6 or higher OR a satisfactory academic skills assessment score. College grade point average must be based on 15 credits or more. To learn more about starting this program, please contact an academic advisor at (920) 498-5444 or (888) 385-6982.
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Curriculum
Curriculum: Students following the study plan below will complete the Hotel Management technical diploma in the number of semesters shown.
First Semester
Semester Total
16
Total Credits
16

Curriculum Note: The credit for 10-890-101, College 101 is an Institutional Requirement for graduation. Consequently, it is not part of the program requirements, but must be passed with a C or better.

10-109-114 Hotel Management is typically offered in the fall. Meet with your academic advisor to discuss options.

10-109-127 Hospitality Facilities Management is typically offered in the fall. Meet with your academic advisor to discuss options.

10-109-126 Hospitality Finance is typically offered in the spring. Meet with your academic advisor to discuss options.

Program Outcomes

  • Plan the operations within a hospitality organization.
  • Organize hospitality resources to achieve the goals of the organization.
  • Direct individuals and/or processes to meet organizational goals.
  • Control hospitality processes/procedures.
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Industry Credentials

Students will earn these certifications upon successful completion of the following courses.

Hotel Management (American Hotel and Lodging Association Educational Institute Hotel/Restaurant Management Certification)

Hospitality Finance (American Hotel and Lodging Association Educational Institute Hospitality Industry Managerial Accounting Certification)

Hospitality Facilities Management (American Hotel and Lodging Association Educational Institute Managing Housekeeping Operations Certification)

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