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Healthcare Customer Service Representative - Certificate

Learn to provide excellent customer service in a health care setting. You'll be instructed on how to not only meet but to exceed customer needs. All courses in this certificate may be applied toward the Medical Assistant technical diploma program.

Program Code: 615091
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Area of Study: Health Sciences

Program Costs & Financial Aid

Tuition: $1,086, Books: $151, Supplies: $0

Total Approximate Costs
$1,237

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Offered At:

Follow Your Path

All credits in this certificate apply toward the following technical diploma(s):

Medical Assistant, 315091

How do I get started in this program?

Requirements for Program Entry

  • Basic computer knowledge.
  • Must be able to speak, read, and write fluently in the English language.
  • Excellent interpersonal skills.
  • Getting Started:
  • 1. Apply at www.nwtc.edu/apply.
  • 2. Enroll in classes.

What will I learn?

Curriculum

Students following the study plan below will complete the Healthcare Customer Service Representative Pathway Certificate in the number of semesters shown.

Total Credits 7
  • Curriculum Note: All 10-501-XXX courses must be passed with a C.