
Supervisors-Personal Skills
Course Number: 10196164
Credits: 3.00
Course Description
10-196-164 SUPERVISORS-PERSONAL SKILLS ...time management and personal planning, emotional intelligence, effective communication, assertiveness and stress management related to the challenges of a supervisor.
Course Typically Offered
Credit for Prior Learning
Length of Course
Course Competencies
- Validate the importance of using time management techniques
- Develop time management strategies
- Utilize a personal planning process
- Validate the importance of assertive behavior
- Model assertive communication
- Demonstrate tools for assertive behavior
- Examine sources of stress
- Design a stress management strategy
- Apply coping skills to identified stress
- Demonstrate emotional intelligence appropriate for the workplace