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Northeast Wisconsin Technical College

Supervisors-Personal Skills

Course Number: 10196164
Credits: 3.00

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Course Description

10-196-164 SUPERVISORS-PERSONAL SKILLS ...time management and personal planning, emotional intelligence, effective communication, assertiveness and stress management related to the challenges of a supervisor.

Course Typically Offered

  • Summer
  • Fall
  • Spring

Credit for Prior Learning

Length of Course

Course Competencies

  1. Validate the importance of using time management techniques
  2. Develop time management strategies
  3. Utilize a personal planning process
  4. Validate the importance of assertive behavior
  5. Model assertive communication
  6. Demonstrate tools for assertive behavior
  7. Examine sources of stress
  8. Design a stress management strategy
  9. Apply coping skills to identified stress
  10. Demonstrate emotional intelligence appropriate for the workplace