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Supervisors-Personal Skills

Course Number: 10196164
Credits: 3.00

Course Description

10-196-164 SUPERVISORS-PERSONAL SKILLS ...time management and personal planning, emotional intelligence, effective communication, assertiveness and stress management related to the challenges of a supervisor.

Course Typically Offered

  • Summer
  • Fall
  • Spring

Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.

Credit for Prior Learning

Course Competencies

  1. Validate the importance of using time management techniques
  2. Develop time management strategies
  3. Utilize a personal planning process
  4. Validate the importance of assertive behavior
  5. Model assertive communication
  6. Demonstrate tools for assertive behavior
  7. Examine sources of stress
  8. Design a stress management strategy
  9. Apply coping skills to identified stress
  10. Demonstrate emotional intelligence appropriate for the workplace