Course Description
60-104-601 CUSTOMER RELATIONS-LFI ...discuss customer needs/wants, challenging service situations, solving customer problems, and building customer loyalty. Enhance the ability to make customers feel special and valued, creating positive and memorable experiences that will sustain and build relationships.
What will I learn?
- Discuss customer needs/wants, challenging service situations, solving cusotmer problems, and building customer loyalty.
- Enhance the ability to make customers feel special and valued, creating positive and memorable experiences that will sustain and build relationships.
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