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Culture of Healthcare

Course Number: 10-501-104
Credits: 2
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Course Information

Description: 10-501-104 CULTURE OF HEALTHCARE...prepares learners to work in the healthcare environment as part of a healthcare team. Learners will investigate the healthcare community, patient privacy standards, and the professional behavior that is expected in today's medical community. Learner will examine various aspects of verbal and written communication skills, customer service principles, and problem solving techniques necessary to be a vital member of the healthcare workforce.
Total Credits: 2

Prior Learning Assessments

None

Course Competencies

  1. Examine the healthcare community
  2. Demonstrate professional behavior as a member of the healthcare team
  3. Protect patient privacy and confidentiality
  4. Demonstrate effective interpersonal communication skills in the healthcare setting
  5. Integrate principles of customer service in the healthcare setting
  6. Demonstrate effective written communication skills in the healthcare setting
  7. Apply an organized process to solve problems in a healthcare setting