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Customer Experience

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Course Description

10-104-191 CUSTOMER EXPERIENCE ...examine customer service culture, develop communication and listening skills, explore diversity in the workplace, develop skills for handling challenging customers, and explore the impact of technology on customer service and engagement.

Course Typically Offered

  • Summer
  • Fall
  • Spring

Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.

Credit for Prior Learning

Class list

3 classes found

  • Class Number: MARKET 10104191-3 - Customer Experience

    Location:
    NWTC Green Bay
    Date:
    -
    Delivery:
    Blended
    Term:
    2025 Fall Session 2
    Blended
    -

  • Class Number: MARKET 10104191-2 - Customer Experience

    Date:
    -
    Delivery:
    Online
    Term:
    2025 Fall Session 2
    Online
    -

  • Class Number: MARKET 10104191-1 - Customer Experience

    Date:
    -
    Delivery:
    Online
    Term:
    2025 Fall Session 1
    Online
    -