Meet the Disability Services Team

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A wide range of services and accommodations are available to assist you in reaching your educational goals. The Disability Services staff will help guide you through your NWTC experience by providing case management and support services.
Amy Mauk
Amy Mauk
Case Manager, Disability Services

Programs of service: College of Nursing and College of Allied Health

Amy has been a part of the college community since 2022. She brings a passion for working with students to remove barriers to make education more accessible. Prior to joining NWTC, Amy served as a live-in hall professional in college housing across various institutions, where she actively fostered community, resolved conflicts, managed emergencies, and provided invaluable support to students. Amy is committed to fostering a campus environment where every individual feels welcomed, supported, and included, finding their place within the NWTC community. Amy holds a master’s degree in higher education and student affairs. Amy is assisted by her service dog. Although adorable, please avoid distracting her companion as it's focused on its important tasks.

Current students, schedule an appointment with Amy.

Genna Heintzkill
Genna Heintzkill
Disability Services Case Manager

Programs of service: College of Business, Communication, & Social Science, College of Public Safety, and College of STEM

Genna has been part of the college community since 2019, driven by a passion for helping others achieve their professional and educational goals. She is dedicated to guiding students through challenges with compassion and advocacy, always striving to make a meaningful difference in their lives. With a bachelor's degree from the University of Wisconsin-Green Bay and certifications in Human Resource Compliance and Mental Health First Aid, along with training in Autism Employment Coaching, she is committed to supporting the well-being of those around her. Her favorite pastime is traveling, finding inspiration and perspective through the exploration of new cities and cultures.

Current students, schedule an appointment with Genna.

Jennifer Parks-Tigert
Jennifer Parks-Tigert
Director, Student Well-Being and Success & ADA Officer

Jennifer Parks-Tigert serves as the Director of Student Well-Being and Success and ADA Officer at Northeast Wisconsin Technical College. In this role, she provides leadership and strategic direction for student support services that foster student well-being, access, belonging, and success. She oversees the teams of Counseling Services, Disability Services, and Student Retention. She is actively involved in initiatives that help students overcome barriers impacting their educational goals. As the College's ADA Officer, Jennifer leads efforts to promote accessibility, coordinate ADA compliance activities, and support inclusive practices across the institution. 

Jennifer holds a Master of Social Work degree and brings extensive experience in student support services, career development, disability access, and community-based programs. Throughout her career, she has worked with diverse populations, helping individuals navigate personal, educational, and career challenges while connecting them to resources and opportunities that support success.

Jennifer is passionate about creating environments where students feel supported, valued, and empowered to achieve their goals. She is equally committed to developing strong teams, fostering collaboration, and building partnerships across the college and community to advance student success. Through a compassionate, student-centered approach, she strives to ensure all students have equitable access to the resources, services, and opportunities they need to thrive. 

VaMeng Moua
VaMeng Moua
Spec, Disability Serv Support

VaMeng has been with the College and served as the Support Specialist for over 15 years. He assists students with technology such as screen readers, audio books, digital recorder and some technical issues, schedule tests/quizzes, notify instructors of student’s accommodations, provide tutorial on digital recorder and screen readers to students, and some issues related to their classes. 

Current students, schedule an appointment with VaMeng.

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