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Resources for Family

We are glad that you are interested in learning more about counseling and how your student may be affected by the rigors of college. Whether you are a parent, spouse, sibling, or adult-child of a student, we hope that these FAQ's will assist you.

1. How much do counseling sessions cost?
2. Can family members access counseling sessions too?
3. Can my student sign a release so that I can know what is going on in counseling?
4. Does your office prescribe medication?
5. How do I know when to get involved, as a parent/family member?
6. How do we know the difference between a student who is stressed and one who needs counseling?
7. How long does counseling usually last?
8. Will the student's instructors know that they are seeing a NWTC counselor?

1. How much do counseling sessions cost?

Counseling sessions are of no cost to students that are enrolled in classes at NWTC.  
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2. Can family members access counseling sessions too?

Students are free to bring anyone into a counseling session that they feel may be supportive. However, this should be discussed with the therapist first to ensure it is the right time and it is in the best interest of the student.
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3. Can my student sign a release so that I can know what is going on in counseling?

The content of counseling sessions and a student's participation is protected by HIPAA and FERPA laws. As a result, anything that is discussed during a counseling session is held in strict confidence. Students are able to sign a release of information form that allows the counselor to communicate with whomever they choose. Usually, these releases allow counselors to disclose information on a limited scale, either in regard to a specific issue or for a short period of time.
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4. Does your office prescribe medication?

No. Students in need of medication will be referred to area professionals that specialize in this type of service.
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5. How do I know when to get involved, as a parent/family member?

Any time that you have concerns, feel free to contact our counseling staff. While we may not be able to discuss the student's counseling with you, we are happy to listen to your concerns. However, if you choose to do this, please make a commitment to inform the student that you called us. This ensures that the student is aware of your contact and facilitates a good therapeutic relationship. If you wouldlike to attend a session with the student, we recommend that you first ask the student if this would be OK. Then, the student should discuss this with the therapist to determine if it would be appropriate. If you have serious concerns about a student's well-being, then we would advise you to immediately contact the Crisis Center by calling 920-436-8888.
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6. How do we know the difference between a student who is stressed and one who needs counseling?

This can be difficult to determine. Most students will experience anxiety and feelings of stress during their academic career. In fact, research indicates that Technical College students are facing significant stressors related to family issues, job losses, career change and parenting. However, if you are concerned, you should encourage the student to schedule an intake appointment with a counselor. They can do this by calling 920-496-5444.
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7. How long does counseling usually last?

The length of counseling varies depending on the severity of the issue, compliance with treatment, and the motivation of the student.Currently, there is not a limit on the number of sessions that a student can access. But, if progress is not being made, the counselor will most likely look for resources in the community that may supplement counseling.
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8. Will the student's instructors know that they are seeing a NWTC counselor?

No. Again, counseling is confidential and the records are kept separately from academic records. Students are free to sign a release that allows the counselor to speak with the instructor or the Special Needs department, but this will not happen without the student's consent.
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