The Student Finance Office will begin releasing the funds once all of the following have taken place:
View NWTC's contract with BankMobile, a Division of Customer Bank.
- Funds are received by the governmental agency or lending institution.
- Financial Aid has disbursed the funds onto your account, and your tuition and fees are paid in full.
- You may go to my.NWTC and then log in to My.Financials to view your account to see if the funds have been disbursed.
- Student Finance office will begin generating refunds for any students with credit balances. Due to the volume of students receiving funds, this process takes several days to complete. The Student Finance Office begins processing refunds the next business day after the funds have been disbursed on your account and continues to process refunds every day until all refunds are released. This process can take up to 14 days to complete. You may go to My.Financials to view your account. If your refund has been generated you will see a line item with the description of Bank Mobile, and a date generated with it.
For more information, please call (920) 498-5444.