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Medical Asst Admin Procedures

Class Number: MEDASST 31509301-1 - Medical Asst Admin Procedures
Offering Status: Open
Academic Level: Post_Secondary
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Course Description

31-509-301 MEDICAL ASSISTANT ADMINISTRATIVE PROCEDURES...introduces medical assistant students to office management, business administration and the electronic medical record (EMR) in the medical office. Students learn to schedule appointments, perform filing, record keeping, telephone and reception duties and communicate effectively with patients and other medical office staff, and keep an inventory of supplies. (Prerequisite: Accepted into Medical Assistant program; 10-501-101, Medical Terminology; 10-501-107, Digital Literacy for Healthcare; and 10-501-104, Contemporary Healthcare Pract.)

Course Typically Offered

  • Fall
  • Spring

Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.

What will I learn?

  1. Explain general office policies
  2. Demonstrate telephone techniques
  3. Manage appointment schedule, using established priorities
  4. Explain principles related to medical records
  5. Maintain medical records
  6. Utilize electronic medical record (EMR).
  7. Perform an office inventory
  8. Perform routine maintenance of office equipment with documentation
  9. Compose professional/business letters
  10. Integrate principles of customer service in the healthcare setting

Class Details

Class Number:
MEDASST 31509301-1 - Medical Asst Admin Procedures
Location:
NWTC Green Bay
Date:
-
Delivery:
Blended
Term:
2026 Fall Session 2

Class Notes

Class Format: 

  • Combination of in-person and online instruction. 

  • Attend in-person sessions at specified dates, times, and location. 

  • Access remaining instruction online. 

Meetings Times

Dates Day(s) / Time Location
10/21/2026 - 12/18/2026 Monday/Wednesday
12:30 PM - 2:20 PM
Green Bay Campus Room HS128
10/21/2026 - 12/18/2026 Online
12:00 AM - 12:00 AM

* Cost displayed is based on in-state residency. Back to cost