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IT Documentation

Credits: 2
Course Number: 10-154-194

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Course Description

10-154-194 IT DOCUMENTATION ...plan documentation content and delivery methods; develop online, context-sensitive written documentation, become familiar with ISO 9000 standards, package PDF files, and create compiled help modules. Proficiency using Word required. (Prerequisite: 10-801-136, English Composition 1 or equivalent)

Course Typically Offered

  • Summer
  • Fall
  • Spring

Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.

How can I use this course to achieve my career goals?

This course is associated with the following programs:

What will I learn?

  1. Summarize the ISO 9001:2000 documentation levels
  2. Create process flowcharts
  3. Produce ISO 9001:2000 compliant documents
  4. Create network diagrams
  5. Create effective documentation
  6. Create compiled help modules
  7. Package documentation as .PDF files
  8. Document Local Area Network
  9. Deliver documentation using technology