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Health Quality Management

Credits: 3
Course Number: 10-530-161

Course Description

10-530-161 HEALTH QUALITY MANAGEMENT...explores the programs and processes used to manage and improve healthcare quality. Addresses regulatory requirements as related to performance measurement, assessment, and improvement, required monitoring activities, risk management and patient safety, utilization management, and medical staff credentialing. Emphasizes the use of critical thinking and data analysis skills in the management and reporting of data. (Prerequisite: 10-530-163, Healthcare Statistics and Analytics)

Course Typically Offered

  • Fall
  • Spring

Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.

How can I use this course to achieve my career goals?

This course is associated with the following programs:

What will I learn?

  1. INVESTIGATE performance improvement principles, models, tools and considerations
  2. EVALUATE performance data for patterns, trends and opportunities for improvement
  3. EVALUATE utilization data for patterns, trends and opportunities for improvement
  4. EVALUATE risk management/patient safety data for patterns, trends and opportunities for improvement
  5. REPORT facility-wide outcomes data (internally & externally)
  6. EXAMINE the organization’s accreditation, licensure and credentialing processes
  7. UTILIZE data analytics for decision support, strategic initiatives, and research