Crisis Mgmt & De-escalation
Class Number: POLICE 10504102-1 - Crisis Mgmt & De-escalation
Offering Status: Open
Academic Level: Post_Secondary
Course Description
10-504-102 CRISIS MANAGEMENT & DE-ESCALATION ...This course will examine the unique challenges that the learner may encounter in their career when in contact with persons in crisis or persons with mental illness. The ability to recognize and de-escalate dangerous behavior will make you more successful at your job. The student will learn to identify signs of crisis and mental illness as well as conflict resolution techniques to calm an otherwise volatile situation. (Prerequisite: 10-504-168 CJ-Professional Communication)
Course Typically Offered
Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.
What will I learn?
- Describe how decisions are made in crisis management cases.
- Apply critical thinking and problem-solving techniques.
- Describe emotional intelligence as it relates to non-escalation.
- Describe the role emotional intelligence plays in Law Enforcement’s use of force
- Evaluate a variety of situations and individual characteristics common in crisis management situations.
- Apply Wisconsin statutory requirements and general guidelines regarding emergency detentions and emergency protective placements of persons.
- Identify key concepts and elements associated with law enforcement response to people in crisis.
- Apply non-escalation techniques in crisis management.
- Apply de-escalation techniques in crisis management.
- Document the decision-making process used to manage persons in crisis.
Class Details
- Class Number:
- POLICE 10504102-1 - Crisis Mgmt & De-escalation
- Location:
- NWTC Green Bay
- Date:
- -
- Delivery:
- In-Person
- Term:
- 2026 Spring Session 1
Meetings Times
| Dates | Day(s) / Time | Location |
|---|---|---|
| 1/22/2026 - 3/16/2026 |
Monday/Thursday
8:30 AM - 12:15 PM |
Green Bay Campus Room CC132
|
* Cost displayed is based on in-state residency. Back to cost