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Emergency Dispatch Pathway Certificate

Program Code: 615043

The student will learn the basic tools, technology and protocols involved in emergency dispatching. The certificate will involve both lecture and hands on exercises to familiarize the student with the skills necessary to succeed in this field. Professional dispatchers will be assisting the students in learning the competencies required to complete the course. Upon completion, the student is eligible to take the national emergency dispatching exam and be certified by the National Academies of Emergency Dispatch.

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Industry Credentials

Upon completion, the student is eligible to take the national emergency dispatching exam and be certified by the National Academies of Emergency Dispatch.

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Curriculum
The student will learn the basic tools, technology and protocols involved in emergency dispatching. The certificate will involve both lecture and hands on exercises to familiarize the student with the skills necessary to succeed in this field. Professional dispatchers will be assisting the students in learning the competencies required to complete the course. Upon completion, the student is eligible to take the national emergency dispatching exam and be certified by the National Academies of Emergency Dispatch.
FIRST SEMESTER
10-504-162
Fund of Emergency Dispatch
3
10-504-162 FUNDAMENTALS OF EMERGENCY DISPATCH ...fundamentals of dispatching for public safety agencies. Course Typically Offered: Summer/Fall/J-Session/Spring
10-504-168
CJ-Professional Communications
3
10-504-168 CRIMINAL JUSTICE-PROFESSIONAL COMMUNICATIONS...process of criminal justice interviewing using basic skills model; use of nonverbal and verbal communication; security admissible confessions that preserve individual's constitutional rights; ethics in criminal justice interviewing Course Typically Offered: Spring
SEMESTER TOTAL
6
TOTAL CREDITS
6
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