Health Navigator Associate Degree

A new way to make a difference in health care.

Program Code: 105392

Today’s health systems are increasingly complex. Professionals are needed to assist individuals and communities in navigating the U.S. community health, health care, and health insurance systems. The Health Navigator program will prepare graduates for employment in a variety of health industries including public health, clinics, hospitals, insurance companies, and a variety of non-profit agencies involved in serving the community.


Employment Potential

• Community Health Workers: work with agencies and their clientele to manage promote optimal health through access and use of appropriate resources.

• Patient Navigator: facilitate care and follow up for clients with complicated care needs.

• Health Insurance Navigator: assist clients in appropriate utilization of health insurance.


Requirements for Program Entry

• Completed application.
• High school transcript or equivalent. (For a list of equivalents, go to
• To be admitted to this program, learners must achieve a prior cumulative high school or college grade point average of 2.6 or higher OR a satisfactory academic skills assessment score. College grade point average must be based on 15 credits or more. To learn more about starting this program, please contact an academic advisor at (920) 498-5444 or (888) 385-6982.
• Attend or view online program pre-registration information session.

Program Availability

FULL TIMEFall 2017Spring 2018Summer 2018

Application Checklist

Students following the study plan below will complete the Health Navigator associate degree program in the number of semesters shown.
Medical Terminology
10-501-101 MEDICAL TERMINOLOGY & BASIC PHYSIOLOGY... apply the word building model to analyze and interpret common medical terminology and the fundamental basics of human physiology.
Culture of Healthcare
10-501-104 CULTURE OF HEALTHCARE...prepares learners to work in the healthcare environment as part of a healthcare team. Learners will investigate the healthcare community, patient privacy standards, and the professional behavior that is expected in today's medical community. Learner will examine various aspects of verbal and written communication skills, customer service principles, and problem solving techniques necessary to be a vital member of the healthcare workforce.
Introduction to Public Health
10-501-112 INTRODUCTION TO PUBLIC HEALTH ...a survey and analysis of current public health problems incorporating an epidemiologic framework. A basic introduction to community health history and organization is followed by specific health issues analyzed through the agent, host, and environmental interrelationships. Primary, secondary and tertiary prevention, and health promotion strategies are detailed.
English Composition 1
10-801-136 ENGLISH COMPOSITION 1 ...learners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills. (Prerequisite: One of the following or the equivalent: Cumulative GPA of 2.6 or greater; satisfactory reading and writing assessment scores OR Corequisite: 10-831-102, English Composition Prep OR Prerequisite: 10-831-107, College Reading and Writing 1 with "B" or better)
Basic Anatomy
10-806-189 BASIC ANATOMY ...examines concepts of anatomy and physiology as they relate to health careers. Learners correlate anatomical and physiological terminology to all body systems. (Prerequisite: One of the following or the equivalent: Cumulative GPA of 2.6 or greater; satisfactory reading assessment score; 10-831-102, English Comp Prep or 10-831-107, College Reading and Writing 1 with "B" or better)
College 101
10-890-101 COLLEGE 101 ...develops tools and strategies that support success in college. Focuses on study skills, college resources, goal setting, time management, and learning styles. Introduces concepts for self assessing learning and completing an Exit Assessment that provides evidence that learning took place. Students should take this course prior to or during the first semester of their programs.
Digital Literacy Healthcare
10-501-107 DIGITAL LITERACY FOR HEALTHCARE...the course will explore the use of the electronic health record, the role of social media in health care communication, the uses of wearable technologies that monitor activity and heart rate, the use of data to manage population health and the impact of new developments on the healthcare workforce.
Human Diseases for Hlth Profes
10-530-182 HUMAN DISEASE FOR THE HEALTH PROFESSIONS ... prepares learners to interpret clinical documentation that they will encounter in a variety of healthcare settings. Emphasis is placed on understanding the common disorders and diseases of each body system to include the etiology (cause), signs and symptoms, diagnostic tests and results, and medical treatments and surgical procedures. (Prerequisites: 10-501-101, Medical Terminology; 10-806-189, Basic Anatomy)
Navigator Health Insurance
10-539-201 NAVIGATOR HEALTH INSURANCE ...this course presents common health insurance terminology. Students are introduced to various insurance programs including: private health insurance, Workers’ Compensation, disability insurance, hospital insurance, government plans including: Medicare and Medicaid. Students will also learn the impacts of the Affordable Care Act on health insurance. (Prerequisites: 10-501-101, Medical Terminology; 10-501-104, Culture of Healthcare)
Navigator Health Care Delivery
10-539-202 NAVIGATOR HEALTH CARE DELIVERY ...this course examines the history of the U.S. healthcare delivery system, how it operates today, who participates in the system and the governance of this system. The course also reviews the different healthcare institutions and the various roles of healthcare providers as well as the legal and ethical components. (Prerequisites: 10-501-101, Medical Terminology;10-806-189, Basic Anatomy)
Oral/Interpersonal Comm
10-801-196 ORAL/INTERPERSONAL COMMUNICATION ...the communication process, perception and self-concept, language, listening, nonverbal communication, interpersonal relationships, communication in groups and public communication; prepare and deliver an oral presentation. (Prerequisite: One of the following or the equivalent: Cumulative GPA of 2.6 or greater; satisfactory reading and writing assessment scores OR Corequisite: 10-831-102, English Composition Prep OR Prerequisite: 10-831-107, College Reading and Writing 1 with "B" or better)
Prevention & Community Health
10-539-203 PREVENTION AND COMMUNITY HEALTH ...this course will address levels of prevention (primary, secondary and tertiary), assess individual and community needs and discuss use of evidenced based practices and community resources to engage individuals and families in ongoing prevention and health assessment efforts. (Prerequisites: 10-501-112, Introduction to Public Health; 10-539-202, Health Care Delivery; 10-530-182, Human Disease for Health Professions)
Health Communications
10-539-204 HEALTH COMMUNICATIONS ...this course will provide an overview of health communication and its use with individuals, groups and communities. Topics will include health literacy, culturally appropriate communication and communication within special settings and populations. (Prerequisites: 10-539-202, Health Care Delivery; 10-801-196, Oral/Interpersonal Communication; 10-801-136, English Composition 1)
GERO: Intro to Gerontology
10-544-201 GERO: INTRO TO GERONTOLOGY ...a general overview of the field of aging. Topics include demographic, biological, psychological, and social aspects of the aging process.
Math w Business Apps
10-804-123 MATH W BUSINESS APPS ...real numbers; basic operations; proportions/one variable; percents, simple/compound interest; annuity; apply math concepts to purchasing/buying process, selling process; and basic statistics with business/consumer applications. (Prerequisites: One of the following or the equivalent: Cumulative GPA of 2.6 or greater; satisfactory math and reading assessment scores; 10-834-109, Pre Algebra with a “C” or better; 10-831-107, College Reading and Writing 1 or Intro to College Writing with "B" or better)
Intro to Diversity Studies
10-809-172 RED-DEV WKPLCE DIV ...A mixture of theory and specific techniques related to Diversity Training and Cultural Sensitivity
Accessing Health Information
10-539-205 ACCESSING AND ANALYZING HEALTH INFORMATION ...this course will address evidence based thinking in health, introduce health information concepts and information skill development. The student will learn how to evaluate online health information and how to access data in health information systems. (Prerequisites: 10-539-202, Health Care Delivery; 10-539-203, Prevention & Community Health; 10-804-189, Introductory Statistics)
Experiential Practice 1
10-539-206 EXPERIENTIAL PRACTICE 1 ...this supervised practicum experience will focus on application of skills and knowledge in either the community health setting or the insurance setting. (Prerequisites: 10-539-203, Prevention & Community Health; 10-539-204, Health Communications; 10-804-189, Introductory Statistics; Corequisite: 10-539-205, Accessing and Analyzing Health Information)
Experiential Practice 2
10-539-207 EXPERIENTIAL PRACTICE 2 ...this supervised practicum experience provides application of health navigator acquired skills and knowledge in an agency setting of student’s choice (community health, insurance or health care agency as patient navigator). (Corequisite: 10-539-206, Experiential Practice 1)
Intro to Ethics: Theory & App
10-809-166 INTRO TO ETHICS: THEORY & APP ...basic understanding of theoretical foundations of ethical thought; analyze/compare relevant issues using diverse ethical perspectives; critically evaluate individual, social/professional standards of behavior--applying a systematic decision-making process. (Prerequisite: Cumulative GPA of 2.6 or greater OR satisfactory reading and writing assessment scores OR 10-831-107, College Reading and Writing 1 with "B" or better OR Corequisite: 10-831-102, English Comp Prep)
Intro to Psychology
10-809-198 INTRODUCTION TO PSYCHOLOGY ...survey of theoretical foundations of human behavior such as sensation and perception, motivation, emotions, learning, personality, psychological disorders, therapy, stress, and human diversity in personal, social and vocational settings. (Prerequisite: Cumulative GPA of 2.6 or greater OR satisfactory reading and writing assessment scores OR 10-831-107, College Reading and Writing 1 with "B" or better OR Corequisite: 10-831-102, English Comp Prep)
Elective 3
Curriculum Note
. Students must earn a "C" or higher in all 10-539-XXX, 10-544-XXX, 10-530-XXX, 10-501-XXX , 10-806-XXX, and 10-804-XXX courses. A student who withdraws or receives a grade lower than a "C" in a program course may apply for re-entry into the program.
. The credit for 10-890-101, College 101 is an Institutional Requirement for graduation. Consequently, it is not part of the program credit requirements.

Program Outcomes

• Provide information and refer patients, based on the identified barriers and needs, to appropriate resources and services available to the patient.
• Demonstrate ability to improve patient outcomes for a specific illness or complex disease.
• Communicate effectively with the healthcare team, diverse patient populations and their families.
• Incorporate evidence-based healthcare practices into the delivery of services.
• Interface effectively with third party payers and/or government program personnel and decipher complex insurance coverage contracts/regulations to optimize benefits for assigned clients/patients.
• Demonstrate networking and marketing skills in the health care environment.
• Demonstrate adaptability and the ability to manage conflicts in the changing healthcare environment.
• Exhibit behaviors and conduct that reflect safe, legal and ethical practice.


Clinical Experience

• Students will be required to provide their own transportation to practicum sites and cover any other expenses related to practicum experiences. Students may be expected to travel distances to practicums.
• Dependent on the site, students may be required to submit immunization documentation. A fee is charged for this service.
• Dependent on site, students may be required to complete a background check. A fee is charged for this service as well. Additional information will be provided upon acceptance into the program

Flexible Learning Option

The entire Health Navigator program is offered online WITH THE EXCEPTION of the practicum in 4th semester. The program may be completed in a part-time or full-time format.

Study Abroad Opportunities

The International Studies staff continually seeks opportunities for students to travel abroad for educational experiences that may be offered in association with program courses. To find out more about which of your program courses may offer an opportunity during this academic year, contact your academic advisor.

Wisconsin Caregiver Law

NWTC is required to comply with the Wisconsin Caregiver Law (1997 WISCONSIN ACT 27). The completion of a caregiver background check includes the review of criminal records for convictions of serious crimes or a history of improper behavior. Students accepted into this program must complete a background check through Information regarding this process is provided to students immediately upon acceptance into the program. Students with a criminal history may be denied access to placement at the discretion of the clinical or practicum site. Consequently, should a student have a history of convictions of serious crimes or a history of improper behaviors, NWTC cannot guarantee clinical/practicum placement or guarantee graduation within typical program timing.