Certificate Completers will be able to
• Identify, analyze, and resolve customer service problems.
• Develop and implement communication to customers.
• Apply marketing concepts and service standards.
Completers will be able to apply credits toward the following programs:
• 101043, Marketing - Digital Marketing Emphasis
• 101043, Marketing - Market Development Emphasis
• 101043, Marketing - Professional Sales Emphasis
• 311045, Digital Marketing Technical Diploma
• 311048, Professional Sales Technical Diploma