Quality Improvement & Innovation Certificate

Program Code: 901968

The Quality Improvement & Innovation Certificate is designed for people who are interested in applying specific methods of innovative thinking in order to continuously increase customer value of their products and services. Projects and simulations will be customized to the learner's own work environment and will apply the principles of innovation, quality and continuous improvement, lean thinking, Six Sigma, systems thinking, and project management. All credits in this certificate may be applied to the Leadership Development AAS.


Certificate Completers will be able to

• Demonstrate innovation skills in a workplace environment.
• Apply the tools of continuous quality improvement and lean thinking.
• Apply the principles of Six Sigma and systems thinking.
• Demonstrate project management skills.

Catalog No. Description
10-196-145 WORKPLACE INNOVATION ...use of inventive thinking techniques and innovative methods to improve work processes in multiple workplace environments; research and analyze the use of technology in businesses to promote innovation in the workplace; develop an innovative, entrepreneurial, and intrepreneurial mindset.
10-196-188 PROJECT MANAGEMENT ...the role of project management, developing a project proposal, use of relevant software, working with project teams, sequencing tasks, charting progress, dealing with variations, budgets and resources, implementation, and assessment.
10-196-192 LEAN OFFICE ...keys of lean application, effective lean tools, lean concepts, gain management support and eliminate waste in office systems and processes.
Certificate Total