Supply Chain Management - Associate Degree

Program Code: 101821

As a graduate of the Supply Chain Management associate degree, you are prepared for careers in all logistical activities involved in the flow of goods – from point of origin to the point of consumption. Core competencies of this program include planning and organizing, decision making, continuous improvement and problem solving, creating and controlling processes, and leadership. Typical careers in this field include manager, claims analyst, customer service representative, dispatcher, inventory analyst, inventory control specialist, logistics technician, materials planner, master production scheduler, purchasing assistant, shipping and receiving specialist, transportation planner/coordinator, warehouse specialist and international logistics technician.


Employment Potential

A graduate of this program will have the potential for employment in the following areas:

Buyer/Planner: coordinates activities between purchasing and manufacturing scheduling.

Claims Analyst: performs duties in the risk management process including over, short, and damage incidents and claims.

Customer Service Representative: communicates with customers in order to match customer needs with vehicle and driver availability, deals with customer inquiries, expedites freight, and tracks orders.

Dispatcher: assigns freight to routes, assigns vehicles and routes to drivers, and handles

Inventory Analyst: compiles and manages information of amount, kind, and value of merchandise, material, or stock on hand to obtain optimum inventory balance, price, and costs.

Inventory Control Specialist: coordinates inventory issues with purchasing, production, and marketing; tracks current and forecasted levels of inbound and finished goods inventory.

Logistics Technician: communicates effectively with carriers and customers in 3PL environment, manages trailer needs, provides carrier assignments, monitors and traces customer shipments, and participates in carrier evaluation process.

Materials Planner: coordinates and expedites flow of manufacturing materials, parts, and assemblies with or between departments or plants in accordance with production and shipping schedules.

Master Production Scheduler: creates master production schedule and work orders; establishes priorities for current and forecasted customer demand; establishes availability or capacity of workers, parts, machinery, and equipment.

Purchasing Assistant: performs basic activities related to supplier evaluation and selection, product specifications, order quantities, and delivery requirements.

Shipping and Receiving Specialist: coordinates the flow of raw materials and finished goods to meet production and customer requirements and works with transportation carriers to assure timely and accurate pickup and delivery.

Transportation Planner/Coordinator: interfaces with customers and carriers in resolving pricing and delivery issues in 3PL environment, optimizes order consolidation and carrier selection considering cost, lead time, carrier capacity, and warehouse space constraints.

Warehouse Specialist: manages the flow of inventory into and out of a storage facility or distribution center, and works with owners of the inventory to meet inventory level and customer service needs.

With additional education and/or work experience, graduates may find other opportunities for employment.

• Account Manager
• Logistics Manager
• Materials Manager
• Production and Inventory Control Manager
• Purchasing Manager
• Traffic Manager
• Operations Manager


Requirements for Program Entry

• Completed application.
• High school transcript or equivalent. For a list of equivalents, go to
• Ability to use computer keyboard.
• As a requirement for program entry, an Academic Skills Assessment (Accuplacer) with appropriate benchmark scores is necessary. Program benchmarks are Arithmetic, 65; Reading Comprehension, 55; Sentence Skills, 75. Students not meeting these benchmarks or the equivalent will be required to establish an individualized academic plan. Students may have the opportunity to enroll in selected program core courses while completing their individualized plan. Upon completion of the plan, students will be eligible for all program courses. However, higher test scores will lead to greater success in core program courses. To learn more about these assessments and program benchmark scores, please contact a counselor at (920) 498-5444 or (888) 385-6982.

Program Availability

FULL TIMESpring 2017Summer 2017Fall 2017
Green Bay

Application Checklist

Students following the study plan below will complete the Supply Chain Management associate degree in the number of semesters shown.
Micro: Word-Intro
10-103-121 MICRO: WORD-INTRODUCTION ...word processing basics including creating, revising, formatting, printing; sections, tabs, multiple-page numbering; manipulating text; creating headers/footers; creating/formatting tables, graphics; and merging documents. Course Typically Offered: Summer/Fall/J-Session/Spring
Micro: Excel-Intro
10-103-131 MICRO: EXCEL-INTRODUCTION ...creating a worksheet, enhancing worksheet appearance, moving and copying data, using formulas and functions, creating charts and using clip art. Windows experience improves success; consider 10-103-111, Windows/Computer Basics. Course Typically Offered: Summer/Fall/J-Session/Spring
Micro: Access-Intro
10-103-141 MICRO: ACCESS-INTRODUCTION ...creating/modifying database tables, compacting a database, managing records, defining table relationships, creating queries, calculations, and aggregate functions, sorting, and using form/report wizards. Windows experience improves success; consider 10-103-111, Windows/Computer Basics. Course Typically Offered: Summer/Fall/J-Session/Spring
Customer Service
10-104-191 CUSTOMER SERVICE ...develop professional telephone etiquette, explore customer service work environments, identify and analyze customer service failures, resolve problems cost effectively, set complaint policies, and develop communication techniques to handle complaining customers. Course Typically Offered: Summer/Fall/Spring
Career Planning
10-105-101 CAREER PLANNING ...experiential learning introduction. Learn how personal branding allows candidates to differentiate themselves from the competition through appearance, personality, and marketing competency. Career portfolio introduced. (Corequisite: 10-890-101, College 101) Course Typically Offered: Summer/Fall/J-Session/Spring
Logistics/Supply Chain Mgmt
10-182-157 LOGISTICS/SUPPLY CHAIN MANAGEMENT ...logistics supply chain, demand management and customer service, procurement and supply management, global logistics, manufacturing, inventory management, warehousing, transportation and third-party logistics, incorporating SCM technology. Course Typically Offered: Summer/Fall/Spring
English Composition 1
10-801-136 ENGLISH COMPOSITION 1 ...learners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills. (Prerequisite: Accuplacer Sentence Skills=75 AND Accuplacer Reading=55 OR ACT-English =18 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent) Course Typically Offered: Summer/Fall/Spring
Think Critically & Creatively
10-809-103 THINKING CRITICALLY & CREATIVELY ...instruction in realistic/practical methods of thinking, including decision making, problem solving, analyzing ideas, troubleshooting, argumentation, persuasion, creativity, setting goals/objectives. Students apply strategies/tools in a variety of situations. (Prerequisite: Accuplacer Sentence Skills=60 AND Accuplacer Reading=55 OR ACT-English =16 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent) Course Typically Offered: Summer/Fall/J-Session/Spring
College 101
10-890-101 COLLEGE 101 ...develops tools and strategies that support success in college. Focuses on study skills, college resources, goal setting, time management, and learning styles. Introduces concepts for self assessing learning and completing an Exit Assessment that provides evidence that learning took place. Students should take this course prior to or during the first semester of their programs. 1 cr. Course Typically Offered: Summer/Fall/J-Session/Spring
Accounting-for Non-Accountants
10-101-106 ACCOUNTING-FOR NON-ACCOUNTANTS ...teaching non-accountants to read, analyze, and interpret financial information for making informed business decisions. This class de-emphasizes the use of debits, credits, journal entries and other accounting procedures. Course Typically Offered: Summer/Fall/Spring
Global Business Mgmt
10-102-160 GLOBAL BUSINESS MANAGEMENT ...globalization, cultural environment, global trade environment, politics and law, economic integration, global trade and investment theories, exporting, global human resource management, corporate social responsibility. (Prerequisite: 10-801-136, English Composition 1) Course Typically Offered: Summer/Fall/Spring
Lean Operations
10-182-111 LEAN OPERATIONS ...develop knowledge skills, process of lean operations management/JIT, quality management, quality control, continuous improvement methodologies, statistical process control chart interpretation, material handling and production logistics. Course Typically Offered: Fall/Spring
Lean Manufacturing
10-182-112 LEAN MANUFACTURING ...develop knowledge skills process of lean manufacturing/JIT environment, systems approach, productivity attainment, line balancing, kaizen, Kanban, 5S system, value stream mapping, human resource development and lean operations management. (Corequisite: 10-182-111, Lean Operations) Course Typically Offered: Fall/Spring
Lean Logistics
10-182-113 LEAN LOGISTICS ...identify and eliminate waste in your organization's supply chain and logistics function. Apply Lean implementation methodology with critical success factors with real-world examples and case studies to demonstrate how to effectively implement long-term improvements and savings in a logistics environment. (Corequisite: 10-182-112, Lean Manufacturing) Course Typically Offered: Fall/Spring
10-182-127 PURCHASING ...role of purchasing in business, industry, and the community; legal and ethical aspects of purchasing including systems, staffing, price/cost analysis, contract administration, and criteria for selecting vendors. Course Typically Offered: Fall/Spring
Global Supply Chain Mgmt
10-182-160 GLOBAL SUPPLY CHAIN MANAGEMENT ...methods of foreign market entry, international contracts, INCOTERMS 2000, terms of payment, international commercial documents, international insurance, export packaging, customs clearance, and global supply chain logistics infrastructure. Course Typically Offered: Fall/Spring
Oral/Interpersonal Comm
10-801-196 ORAL/INTERPERSONAL COMM...the communication process, perception and self-concept, language, listening, nonverbal communication, interpersonal relationships, communication in groups and public communication; prepare and deliver an oral presentation. (Prerequisite: Accuplacer Sentence Skills=60 AND Accuplacer Reading=55 OR ACT-English =16 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent)
Global Marketing
10-104-148 GLOBAL MARKETING necessary for the student to understand the risks, rewards, and the technical aspects of doing business in a global environment. (Prerequisite: 10-102-160, Global Business Management) Course Typically Offered: Fall/Spring
Career Preparation
10-105-103 CAREER PREPARATION ...create professional resume and cover letter, prepare for interviews, understand interviewing techniques, participate in a mock interview. Submission of experiential learning proposal. (Prerequisites: 10-105-101, Career Planning; 10-801-136, English Composition 1) Course Typically Offered: Summer/Fall/J-Session/Spring
Enterprise Resource Plan/Cont
10-182-120 ENTERPRISE RESOURCE PLAN/CONTROL ...enterprise resource planning (ERP), benefits of ERP implementation in an organization, business process alignment, value chain process, technology and international considerations, successful change management, process analysis and ERP project management. (Prerequisite: 10-801-136, English Composition 1) Course Typically Offered: Fall/Spring
10-182-131 NEGOTIATIONS ...techniques and skills used in bargaining to maximize a company's profits and competitiveness for both domestic and global concessions. Appropriate for learners in any Business and Information Technology program as well as for non-program students. (Prerequisite: 10-801-136, English Composition 1) Course Typically Offered: Fall/Spring
Math w Business Apps
10-804-123 MATH W BUSINESS APPS...real numbers; basic operations; proportions/one variable; percents, simple/compound interest; annuity; apply math concepts to purchasing/buying process, selling process; and basic statistics with business/consumer applications. (Prerequisites: Accuplacer Arithmetic=65 or ACT-Math =15 or 10-834-109, Pre Algebra AND Accuplacer Reading=55 or ACT-Reading=15 or 10-831-107, College Reading and Writing 1 or Intro to College Writing with "B" or better OR equivalent)
Intro to Diversity Studies
10-809-172 INTRO TO DIVERSITY STUDIES...basic American values of justice and equality by teaching vocabulary, history of immigration/conquest, transcultural communication, legal liability, multicultural majority/minority relations, ageism, sexism, gender, sexual orientation, the disabled/ADA. (Prerequisite: Accuplacer Sentence Skills=60 AND Accuplacer Reading=55 OR ACT-English =16 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent)
Event Marketing
10-104-125 EVENT MARKETING...planning, promotion execution, and evaluation of special events (entertainment, industry, meeting/convention). Students will work toward the actual staging of an event (will require time outside of the classroom setting). Course Typically Offered: Fall/Spring
Import/Export Compliance
10-182-162 IMPORT/EXPORT COMPLIANCE ...develop import/export-related documentation, examine import/export controls and licenses, and explore import/export related security. Examine compliance requirements related to importing/exporting goods in support of global operations and in response to case studies. (Prerequisite: 10-182-160, Global Supply Chain Management) Course Typically Offered: Fall/Spring
Supply Chain Professional
10-182-181 SUPPLY CHAIN MANAGEMENT PROFESSIONAL ...provides a solid foundation of knowledge in all functions of supply chain management: demand planning, procurement, supply chain management, manufacturing, service operations, transportation, inventory, warehousing and order fulfillment. This course prepares students to take industry certification exams. (Corequisite: 10-182-162, Import/Export Compliance) Course Typically Offered: Fall/Spring
Supply Chain Simulation
10-182-191 SUPPLY CHAIN SIMULATION ...interact with supply chains using case studies to optimize a supply chain management solution. Discover fundamental principles and practices of good supply chain management. Gain insight and understanding in the process of creating supply chains using SCM technology. Course Typically Offered: Fall/Spring
Supply Chain Career Experience
10-182-199 SUPPLY CHAIN CAREER EXPERIENCE ...students can select any hands on experience related to: Internship, Field Research, Service Learning, Simulations, Capstone, Industry Related or International. Instructor approval required. (Prerequisite: 10-105-103, Career Preparation; Corequisite: 10-182-131, Negotiations) Course Typically Offered: Summer/Fall/Spring
10-809-195 ECONOMICS ...scarcity, resources, alternative economic systems, growth, supply and demand, monetary and fiscal policy, inflation, unemployment, and global economic issues. (Prerequisite: Accuplacer Sentence Skills=60 AND Accuplacer Reading=55 OR ACT-English =16 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent) Course Typically Offered: Summer/Fall/J-Session/Spring
Psychology Of Human Relations
10-809-199 PSYCHOLOGY OF HUMAN RELATIONS ...decision making, motivation, conflict resolution, learning strategies, growth and adjustment, diversity, psychological theories, relationships, psychological disorders, stress, career analysis, social psychology, and lifespan development. (Prerequisite: Accuplacer Sentence Skills=60 AND Accuplacer Reading=55 OR ACT-English =16 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent) Course Typically Offered: Summer/Fall/J-Session/Spring
Curriculum Note
. The credit for 10-890-101, College 101 is an Institutional Requirement for graduation. Consequently, it is not part of the program requirements, but must be passed with a C or better.

Program Outcomes

• Compare transportation modes and make decisions that will reflect savings for a company.
• Plan a product using enterprise resource planning (ERP) implementation processes.
• Provide cost-effective requests for transportation and third party logistics services.
• Develop a global supply chain management perspective.
• Apply legal and ethical standards for procurement.
• Examine customer service, quality, and cost performance metrics.
• Demonstrate knowledge of the application of supply chain management concepts, roles and responsibilities.
• Review and interpret importing and exporting documents and commercial transportation documents for a global shipment.
• Apply demand management, inventory management and warehousing techniques.
• Incorporate continuous improvement methods to implement Lean manufacturing best practices.
• Incorporate technology to manage and create effective supply chains.


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Study Abroad Opportunities

The International Studies staff continually seeks opportunities for students to travel abroad for educational experiences that may be offered in association with program courses. To find out more about which of your program courses may offer an opportunity during this academic year, contact your academic advisor.