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Administrative Professional Associate Degree

Program Code: 101066

Administrative Professional students learn to be efficient and effective office employees through application of business procedures--proofreading, telephone usage, records management, meeting and travel arrangements, communication, and project management. Students learn integrated, advanced software skills including word processing, spreadsheets, presentations, personal information management, and databases.

Follow Your Path

All credits from the following technical diploma(s) apply toward this associate degree:
• Office Professional, 311061
All credits from the following certificate(s) apply toward this associate degree:
• Business Professional Essentials, 611061
• Business Software Essentials, 611062

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Employment Potential

A graduate of the program will have the potential for employment in the following areas:

Administrative Professional/Coordinator: schedules appointments, communicates effectively in person, on the phone, and in writing, prepares agendas, takes minutes, coordinates events, organizes travel plans, maintains confidentiality, uses software for word processing, spreadsheets, presentations, personal information management, desktop publishing, and databases.

Event Coordinator: plans and organizes special events including, product launches, incentive programs, banquets, meetings, conferences and convention; pays attention to detail and has good communication skills.

Front Desk Coordinator: manages the company’s lobby area; greets and directs all visitors, including vendors, clients, job candidates and customers; ensures completion of paperwork, sign-in and security procedures; handles special administrative projects as well as overflow work from department and executive assistants; depending on the size of the firm, also may answer incoming calls.

Office/Facilities Manager: coordinates various office support services, including purchasing and facilities management. Requires strong communication skills and some accounting knowledge. May include supervision of office administrative staff.

Project Coordinator: works with internal and external parties to organize the various components needed to initiate, run and conclude projects. Duties include coordinating schedules and activities, placing orders for supplies and services, and tracking progress and results. Requires excellent communication skills and extensive knowledge of database and project management software. Often reports to product development, project management or marketing executives.

Virtual Assistant: works virtually to provide office support services such as making customer contacts, writing reports, editing documents, setting up and maintaining databases, handling billing and bookkeeping, and updating websites.

With additional education and/or work experience, graduates may find other opportunities for employment.

• Executive Assistant
• Office Manager
• Trainer/Instructor
• Team Leader
• Administrative Professional Certifications, such as certification for the Administrative Professional and IAAP
• All software courses assist in preparing students for the Microsoft Office Specialist (MOS) certification exams.

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Requirements for Program Entry

• Completed application.
• High school transcript or equivalent. For a list of equivalents, go to www.nwtc.edu/gettingstarted.
• To be admitted to this program, learners must achieve a prior cumulative high school or college grade point average of 2.6 or higher OR a satisfactory academic skills assessment score. College grade point average must be based on 15 credits or more. To learn more about starting this program, please contact an academic advisor at (920) 498-5444 or (888) 385-6982.

Program Availability

FULL TIME Fall 2018 Spring 2019 Summer 2019
Green Bay
Accepting
Accepting
Accepting
Marinette
Accepting
Accepting
Accepting
Sturgeon Bay
Unavailable
Unavailable
Unavailable

Application Checklist

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Curriculum
Students following the study plan below will complete the Administrative Professional associate degree in the number of semesters shown.
FIRST SEMESTER
10-890-101 COLLEGE 101 ...Students will utilize digital tools and resources to assess, explore, practice, apply, and evaluate both employability and learning skills. By establishing NWTC cultural values as hallmarks of success in academic, career, and personal settings the course encourages reflective, personalized development of a growth mindset and emphasizes the importance of making wise choices. To maximize the return on investment, students should take this course in their first semester as it identifies key expectations (hidden rules) of higher learning and professional employment.
10-106-107 KEYBOARDING-SPEED BUILDING ...skill development on the alphabetic keyboard using analytic/diagnostic software.
10-103-121 MICRO: WORD-INTRODUCTION ...word processing basics including creating, revising, formatting, printing; sections, tabs, multiple-page numbering; manipulating text; creating headers/footers; creating/formatting tables, graphics; and merging documents.
10-103-131 MICRO: EXCEL-INTRODUCTION ...creating a worksheet, enhancing worksheet appearance, moving and copying data, using formulas and functions, creating charts and using clip art. Windows experience improves success; consider 10-103-111, Windows/Computer Basics.
10-106-102 OFFICE TECHNOLOGIES...an introduction to the information processing cycle including new technology, computer system unit, Internet research, input and output devices, software, networks, ergonomics, and data storage.
10-106-153 PROFESSIONAL PROFILE ...developing a professional image and attitude, including study of business ethics and etiquette; goal setting; anger, stress, and time management; understanding of diverse cultures; and development of platform skills.
10-801-136 ENGLISH COMPOSITION 1 ...learners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills. (Prerequisite: Placement value of 1500; OR Accuplacer Rdg score greater/equal to 55 AND Sentence Skills greater/equal to 75; OR ACT Rdg score greater/equal to 16 AND Eng greater/equal to 18; OR preparatory courses-contact academic advisor at 920-498-5444)
10-106-131 BUSINESS ENGLISH ESSENTIALS ...develop skills to commuicate more professionally when writing and speaking. Focuses on the development of grammar, spelling, word usage, and punctuation in order to compose error-free business documents. (Corequisite: 10-801-136, English Composition 1)
10-103-161 OUTLOOK ...create and organize E-mail, schedule meetings, create tasks, and manage contacts.
10-105-101 CAREER PLANNING ...experiential learning introduction. Learn how personal branding allows candidates to differentiate themselves from the competition through appearance, personality, and marketing competency. Career portfolio introduced. (Corequisite: 10-890-101, College 101)
SEMESTER TOTAL
17
SECOND SEMESTER
10-103-122 MICRO: WORD-PART 2 ...advanced word processing features including working with headers/footers, inserting quick parts, themes, styles, sort and select; footnotes/endnotes, images, shapes, shared documents; specialized tables and indexes; forms; and sharing data. (Corequisite: 10-103-121, Micro: Word-Intro)
10-103-151 MICRO: POWERPOINT-INTRODUCTION ...presentation skills using: graphics, diagrams, design themes, sounds, animations, slide transitions, and integration with other software. Windows experience improves success; consider 10-103-111, Windows/Computer Basics. (Corequisite: 10-103-121, Micro: Word-Intro)
10-106-142 SOFTWARE PROJECTS ...applying Windows and Word features to manage and format business documents while exercising decision-making, increasing efficiency, and enhancing keyboarding skills. Windows, advanced Word, and minimum 45 wpm is highly recommended. (Prerequisite: 10-106-114, Keyboard-Speed Building; Corequisite: 10-103-122, Micro: Word-Part 2)
10-106-132 BUSINESS PROOFREADING & EDITING ...develop proofreading and editing skills; improve the ability to quickly recognize errors; edit documents for appropriate content, conciseness, clarity, and point of view. (Prerequisite: 10-106-131, Business English Essentials)
10-106-127 ADMINISTRATIVE BUSINESS PROCEDURES...today's business environment includes management of prioritization and organizational skills, workplace mail and copying, meeting coordination, and creating effective business communication using appropriate formats and variety of application tools. (Prerequisites: 10-106-131, Business English Essentials; 10-106-102, Office Technologies; 10-103-161, Outlook; Corequisite: 10-106-142, Software Projects; 10-106-172, Customer Contact Skills)
10-103-141 MICRO: ACCESS-INTRODUCTION ...creating/modifying database tables, compacting a database, managing records, defining table relationships, creating queries, calculations, and aggregate functions, sorting, and using form/report wizards. Windows experience improves success; consider 10-103-111, Windows/Computer Basics.
10-106-154 RECORDS MANAGEMENT ...major systems of filing classification: alphabetic, numeric, geographic and subject; retention and disposition of records; records equipment and technology.
10-106-172 CUSTOMER CONTACT SKILLS...a hands-on approach to dealing with customers on the phone and in-person. Students will develop effective and efficient telephone etiquette, messaging, and voicemail skills.
10-804-134 MATHEMATICAL REASONING ...This course provides an alternative pathway to earning credit for a college level liberal arts mathematics course. All college students, regardless of their college major, need to be able to make reasonable decisions about fiscal, environmental, and health issues that require quantitative reasoning skills. An activity based approach is used to explore numerical relationships, graphs, proportional relationships, algebraic reasoning, and problem solving using linear, exponential and other mathematical models. Students will develop conceptual and procedural tools that support the use of key mathematical concepts in a variety of contexts. This course is not designed for Science, Technology, Engineering, or Math (STEM) students and/or others who require calculus. (Prerequisite: A placement value of 2400; OR Accuplacer Arithmetic score greater/equal to 65 AND Reading score greater/equal to 50; OR ACT Math score greater/equal to 15 AND ACT Reading score greater/equal to 15; OR prep courses-contact an academic advisor 920-498-5444)
SEMESTER TOTAL
18
THIRD SEMESTER
10-106-162 MEETING AND EVENT MANAGEMENT FUNDAMENTALS...Plan successful meetings and events utilizing planning tools, expense management, contracts, vendors, and travel while communicating effectively with all stakeholders. (Prerequisite: 10-106-127, Administrative Business Procedures or 10-109-139, Exposition & Conventions)
10-105-103 CAREER PREPARATION ...create professional resume and cover letter, prepare for interviews, understand interviewing techniques, participate in a mock interview. Submission of experiential learning proposal. (Prerequisites: 10-105-101, Career Planning; 10-801-136, English Composition 1)
10-103-132 MICRO: EXCEL-PART 2 ...advanced formatting techniques and functions, working with templates, collaborating with multiple Excel users, creating macros, Excel's database features and analysis tools. (Corequisite: 10-103-131, Micro: Excel-Intro)
10-101-103 ACCOUNTING PRINCIPLES-APPLIED ...the accounting fundamentals, recording of business transactions, preparation of financial statements, accrual accounting, accounting for service enterprises and merchandising businesses, payroll, and use of Quickbooks software.
10-809-196 INTRODUCTION TO SOCIOLOGY ...the nature and variety of groups; inequality, race and ethnicity; family, population, social integration, and change; collective behavior; politics, economics, religion, education, and the effects of technology. (Prerequisite: A placement value of 6200; OR Accuplacer Rdg score greater/equal to 55 AND Sentence Skills greater/equal to 60; OR ACT Rdg score greater/equal to 16 AND English greater/equal to 15; OR prep courses-contact academic advisor at 920-498-5444)
10-809-198 INTRODUCTION TO PSYCHOLOGY ...survey of theoretical foundations of human behavior such as sensation and perception, motivation, emotions, learning, personality, psychological disorders, therapy, stress, and human diversity in personal, social and vocational settings. (Prerequisite: Cumulative GPA of 2.6 or greater OR satisfactory reading and writing assessment scores OR 10-831-107, College Reading and Writing 1 with "B" or better OR Corequisite: 10-831-102, English Comp Prep)
Elective 3
SEMESTER TOTAL
16
FOURTH SEMESTER
10-106-125 SKILLS FOR ADMINISTRATIVE LEADERSHIP ...understanding of leadership, collaboration, quality management, utilization of data in decision-making, and introduction to software applications utilized in project management. (Prerequisites:10-106-127, Administrative Business Procedures; 10-106-153, Professional Profile)
10-801-197 TECHNICAL REPORTING ...principles of report writing and correspondence, proposals, feasibility reports, progress reports, investigation reports, evaluation reports, meeting reports, memos, and correspondence. (Prerequisite: 10-801-136, English Composition I OR 10-801-195, Written Communication with “C” or better)
10-809-172 INTRO TO DIVERSITY STUDIES...basic American values of justice and equality by teaching vocabulary, history of immigration/conquest, transcultural communication, legal liability, multicultural majority/minority relations, ageism, sexism, gender, sexual orientation, the disabled/ADA. (Prerequisite: A placement value of 6200; OR Accuplacer Rdg score greater/equal to 55 AND Sentence Skills greater/equal to 60; OR ACT Rdg score greater/equal to 16 AND English greater/equal to 15; OR prep courses-contact academic advisor at 920-498-5444)
10-809-195 ECONOMICS ...scarcity, resources, alternative economic systems, growth, supply and demand, monetary and fiscal policy, inflation, unemployment, and global economic issues. (Prerequisite: A placement value of 6200; OR Accuplacer Rdg score greater/equal to 55 AND Sentence Skills greater/equal to 60; OR ACT Rdg score greater/equal to 16 AND English greater/equal to 15; OR prep courses-contact academic advisor at 920-498-5444)
10-106-175 AP BUSINESS SIMULATION...apply skills obtained throughout Administrative Professional program courses in a simulated business environment. (Prerequisites: 10-106-142, Software Projects; 10-106-127, Administrative Business Procedures; 10-103-132, Excel Pt. 2; 10-103-151, PowerPoint Intro; 10-103-141, Access Intro)
10-106-199 ADMINISTRATIVE PROFESSIONAL CAREER EXPERIENCE...Students can select any hands on experience related to: Internship, Field Research, Service Learning, Simulations, Capstone, Industry Related, or International. Instructor approval required. (Prerequisite: 10-105-103, Career Preparation; 10-106-127, Administrative Business Procedures)
SEMESTER TOTAL
17
TOTAL CREDITS
68
Curriculum Note
. The credit for 10-890-101, College 101 is an Institutional Requirement for graduation. Consequently, it is not part of the program requirements, but must be passed with a C.
. Students must earn a grade of "C" or better in 10-801-136, English Composition to enroll in 10-801-197, Technical Reporting.

Program Outcomes

• Demonstrate effective workplace communications.
• Apply technology skills to business and administrative tasks.
• Perform routine administrative procedures.
• Manage administrative projects.
• Maintain business relationships.
• Model professionalism in the workplace.

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Start here. Finish at a four-year.

NWTC transfer programs are offered through collaborative agreements with our four-year college and university partners. See where your associate degree credits will transfer >> EXCLUDEEND

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Accreditation

Programs in the College of Business at Northeast Wisconsin Technical College are accredited by the Accreditation Council for Business Schools and Programs. ACBSP's accreditation process follows the Baldrige model. The accreditation focuses on recognizing teaching excellence, determining student learning outcomes, and a continuous improvement model. ACBSP’s student-centered teaching and learning approach, which is measured and analyzed for quality, ensures that students gain the right skills from their educational investment. Institutions with programs accredited by ACBSP are committed to continuous improvement that ensures their business program will give students the skills employers want.
ACBSP - World Headquarters
11520 West 119th Street
Overland Park, KS 66213
Phone: (913) 339-9356
www.acbsp.org

Industry Credentials

Certifications such as IAAP and Certification for the Administrative Professional may be obtained with additional education.

Study Abroad Opportunities

The International Studies staff continually seeks opportunities for students to travel abroad for educational experiences that may be offered in association with program courses. To find out more about which of your program courses may offer an opportunity during the year contact your academic advisor.

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