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Administrative Professional - Associate Degree

Program Code: 101066

Administrative Professional students learn to be efficient and effective office employees through application of business procedures--proofreading, telephone usage, records management, meeting and travel arrangements, communication, and project management. Students learn integrated, advanced software skills including word processing, spreadsheets, presentations, personal information management, and databases.

Follow Your Path

All credits from the following technical diploma(s) apply toward this associate degree:
• Office Professional, 311061
All credits from the following certificate(s) apply toward this associate degree:
• Business Professional Essentials, 611061
• Business Software Essentials, 611062

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Employment Potential

A graduate of the program will have the potential for employment in the following areas:

Administrative Professional/Coordinator: schedules appointments, communicates effectively in person, on the phone, and in writing, prepares agendas, takes minutes, coordinates events, organizes travel plans, maintains confidentiality, uses software for word processing, spreadsheets, presentations, personal information management, desktop publishing, and databases.

Event Coordinator: plans and organizes special events including, product launches, incentive programs, banquets, meetings, conferences and convention; pays attention to detail and has good communication skills.

Front Desk Coordinator: manages the company’s lobby area; greets and directs all visitors, including vendors, clients, job candidates and customers; ensures completion of paperwork, sign-in and security procedures; handles special administrative projects as well as overflow work from department and executive assistants; depending on the size of the firm, also may answer incoming calls.

Office/Facilities Manager: coordinates various office support services, including purchasing and facilities management. Requires strong communication skills and some accounting knowledge. May include supervision of office administrative staff.

Project Coordinator: works with internal and external parties to organize the various components needed to initiate, run and conclude projects. Duties include coordinating schedules and activities, placing orders for supplies and services, and tracking progress and results. Requires excellent communication skills and extensive knowledge of database and project management software. Often reports to product development, project management or marketing executives.

Virtual Assistant: works virtually to provide office support services such as making customer contacts, writing reports, editing documents, setting up and maintaining databases, handling billing and bookkeeping, and updating websites.

With additional education and/or work experience, graduates may find other opportunities for employment.

• Executive Assistant
• Office Manager
• Trainer/Instructor
• Team Leader
• Administrative Professional Certifications, such as certification for the Administrative Professional and IAAP
• All software materials assist in preparing students for the Microsoft Office Specialist (MOS) certification exams.

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Requirements for Program Entry

• Completed application.
• High school transcript or equivalent. For a list of equivalents, go to www.nwtc.edu/gettingstarted.
• Basic math.
• Keyboarding proficiency at 30 WPM using the TOUCH method is required. (Students should enroll in 10-106-145, Keyboarding if they do not meet this requirement.)
• As a requirement for program entry, an Academic Skills Assessment (Accuplacer) with appropriate benchmark scores is necessary. Program Benchmarks are Arithmetic: 65; Reading Comprehension: 55; Sentence Skills: 75. Students not meeting these benchmarks or the equivalent will be required to establish an individualized academic plan. Students may have the opportunity to enroll in selected program core courses while completing their individualized plan. Upon completion of the plan, students will be eligible for all program courses. However, higher test scores will lead to greater success in core program courses. To learn more about these assessments and program benchmark scores, please contact a counselor at (920) 498-5444 or (888) 385-6982.

Program Availability

FULL TIMESpring 2017Summer 2017Fall 2017
Green Bay
Accepting
Accepting
Accepting
Marinette
Accepting
Accepting
Accepting

Application Checklist

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Curriculum
Students following the study plan below will complete the Administrative Professional associate degree in the number of semesters shown.
FIRST SEMESTER
10-103-121
Micro: Word-Intro
1
10-103-121 MICRO: WORD-INTRODUCTION ...word processing basics including creating, revising, formatting, printing; sections, tabs, multiple-page numbering; manipulating text; creating headers/footers; creating/formatting tables, graphics; and merging documents. Course Typically Offered: Summer/Fall/J-Session/Spring
10-103-131
Micro: Excel-Intro
1
10-103-131 MICRO: EXCEL-INTRODUCTION ...creating a worksheet, enhancing worksheet appearance, moving and copying data, using formulas and functions, creating charts and using clip art. Windows experience improves success; consider 10-103-111, Windows/Computer Basics. Course Typically Offered: Summer/Fall/J-Session/Spring
10-103-161
Outlook 2013
1
10-103-161 OUTLOOK 2013...create and organize E-mail, schedule meetings, create tasks, and manage contacts. Course Typically Offered: Summer/Fall/J-Session/Spring
10-105-101
Career Planning
1
10-105-101 CAREER PLANNING ...experiential learning introduction. Learn how personal branding allows candidates to differentiate themselves from the competition through appearance, personality, and marketing competency. Career portfolio introduced. (Corequisite: 10-890-101, College 101) Course Typically Offered: Summer/Fall/J-Session/Spring
10-106-102
Office Technologies
2
10-106-102 OFFICE TECHNOLOGIES...an introduction to the information processing cycle including new technology, computer system unit, Internet research, input and output devices, software, networks, ergonomics, and data storage. Course Typically Offered: Varies by NWTC campus
10-106-107
Keyboarding-Speed Building
1
10-106-107 KEYBOARDING-SPEED BUILDING ...skill development on the alphabetic keyboard using analytic/diagnostic software. Requires touch keyboarding at 30 wpm. Students can learn touch keyboarding method in 10-106-145, Keyboarding. Course Typically Offered: Varies by NWTC campus
10-106-131
Business English Essentials
3
10-106-131 BUSINESS ENGLISH ESSENTIALS ...develop skills to commuicate more professionally when writing and speaking. Focuses on the development of grammar, spelling, word usage, and punctuation in order to compose error-free business documents. (Corequisite: 10-801-136, English Composition 1) Course Typically Offered: Varies by NWTC campus
10-106-153
Professional Profile
3
10-106-153 PROFESSIONAL PROFILE ...developing a professional image and attitude, including study of business ethics and etiquette; goal setting; anger, stress, and time management; understanding of diverse cultures; and development of platform skills. Course Typically Offered: Varies by NWTC campus
10-801-136
English Composition 1
3
10-801-136 ENGLISH COMPOSITION 1 ...learners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills. (Prerequisite: Accuplacer Sentence Skills=75 AND Accuplacer Reading=55 OR ACT-English =18 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent) Course Typically Offered: Summer/Fall/Spring
10-890-101
College 101
1
10-890-101 COLLEGE 101 ...develops tools and strategies that support success in college. Focuses on study skills, college resources, goal setting, time management, and learning styles. Introduces concepts for self assessing learning and completing an Exit Assessment that provides evidence that learning took place. Students should take this course prior to or during the first semester of their programs. 1 cr. Course Typically Offered: Summer/Fall/J-Session/Spring
SEMESTER TOTAL
17
SECOND SEMESTER
10-103-122
Micro: Word-Part 2
1
10-103-122 MICRO: WORD-PART 2 ...advanced word processing features including working with headers/footers, inserting quick parts, themes, styles, sort and select; footnotes/endnotes, images, shapes, shared documents; specialized tables and indexes; forms; and sharing data. (Corequisite: 10-103-121, Micro: Word-Intro) Course Typically Offered: Summer/Fall/J-Session/Spring
10-103-141
Micro: Access-Intro
1
10-103-141 MICRO: ACCESS-INTRODUCTION ...creating/modifying database tables, compacting a database, managing records, defining table relationships, creating queries, calculations, and aggregate functions, sorting, and using form/report wizards. Windows experience improves success; consider 10-103-111, Windows/Computer Basics. Course Typically Offered: Summer/Fall/J-Session/Spring
10-103-151
Micro: PowerPoint-Intro
1
10-103-151 MICRO: POWERPOINT-INTRODUCTION ...presentation skills using: graphics, diagrams, design themes, sounds, animations, slide transitions, and integration with other software. Windows experience improves success; consider 10-103-111, Windows/Computer Basics. (Corequisite: 10-103-121, Micro: Word-Intro) Course Typically Offered: Summer/Fall/J-Session/Spring
10-106-127
Admin Business Procedures
3
10-106-127 ADMINISTRATIVE BUSINESS PROCEDURES...today's business environment includes management of prioritization and organizational skills, workplace mail and copying, meeting coordination, and creating effective business communication using appropriate formats and variety of application tools. (Prerequisites: 10-106-131, Business English Essentials; 10-106-102, Office Technologies; 10-103-161, Micro:Outlook 2013; Corequisite: 10-106-142, Software Projects) Course Typically Offered: Varies by NWTC campus
10-106-132
Business Proofreading/Editing
2
10-106-132 BUSINESS PROOFREADING & EDITING ...develop proofreading and editing skills; improve the ability to quickly recognize errors; edit documents for appropriate content, conciseness, clarity, and point of view. (Prerequisite: 10-106-131, Business English Essentials) Course Typically Offered: Varies by NWTC campus
10-106-142
Software Projects
3
10-106-142 SOFTWARE PROJECTS ...applying Windows and Word features to manage and format business documents while exercising decision-making, increasing efficiency, and enhancing keyboarding skills. Windows, advanced Word, and minimum 45 wpm is highly recommended. (Prerequisite: 10-106-107, Keyboard-Speed Building 1; Corequisite: 10-103-122, Micro: Word-Part 2) Course Typically Offered: Varies by NWTC campus
10-106-154
Records Management
3
10-106-154 RECORDS MANAGEMENT ...major systems of filing classification: alphabetic, numeric, geographic and subject; retention and disposition of records; records equipment and technology. Course Typically Offered: Varies by NWTC campus
10-106-172
Customer Contact Skills
1
10-106-172 CUSTOMER CONTACT SKILLS...a hands-on approach to dealing with customers on the phone and in-person. Students will delvelop effective and efficient telephone etiquette, messaging, and voicemail skills. Course Typically Offered: Varies by NWTC campus
10-804-123
Math w Business Apps
3
10-804-123 MATH W BUSINESS APPS...real numbers; basic operations; proportions/one variable; percents, simple/compound interest; annuity; apply math concepts to purchasing/buying process, selling process; and basic statistics with business/consumer applications. (Prerequisites: Accuplacer Arithmetic=65 or ACT-Math =15 or 10-834-109, Pre Algebra AND Accuplacer Reading=55 or ACT-Reading=15 or 10-831-107, College Reading and Writing 1 or Intro to College Writing with "B" or better OR equivalent)
SEMESTER TOTAL
18
THIRD SEMESTER
10-101-103
Accounting Principles-Applied
2
10-101-103 ACCOUNTING PRINCIPLES-APPLIED ...the accounting fundamentals, recording of business transactions, preparation of financial statements, accrual accounting, accounting for service enterprises and merchandising businesses, payroll, and use of Quickbooks software. Course Typically Offered: Spring
10-103-132
Micro: Excel-Part 2
1
10-103-132 MICRO: EXCEL-PART 2 ...advanced formatting techniques and functions, working with templates, collaborating with multiple Excel users, creating macros, Excel's database features and analysis tools. (Corequisite: 10-103-131, Micro: Excel-Intro) Course Typically Offered: Summer/Fall/J-Session/Spring
10-105-103
Career Preparation
1
10-105-103 CAREER PREPARATION ...create professional resume and cover letter, prepare for interviews, understand interviewing techniques, participate in a mock interview. Submission of experiential learning proposal. (Prerequisites: 10-105-101, Career Planning; 10-801-136, English Composition 1) Course Typically Offered: Summer/Fall/J-Session/Spring
10-106-162
Meeting/Event Management Fund
3
10-106-162 MEETING AND EVENT MANAGEMENT FUNDAMENTALS...Plan successful meetings and events utilizing planning tools, expense management, contracts, vendors, and travel while communicating effectively with all stakeholders. (Prerequisite: 10-106-127, Administrative Business Procedures) Course Typically Offered: Varies by NWTC campus
10-809-197
Contemporary Amer Society
3
10-809-197 CONTEMPORARY AMER SOCIETY...the major social institutions within the American society: government, family, education, religion, and economic system. (Prerequisite: Accuplacer Sentence Skills=60 AND Accuplacer Reading=55 OR ACT-English =16 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent)
10-809-199
Psychology Of Human Relations
3
10-809-199 PSYCHOLOGY OF HUMAN RELATIONS ...decision making, motivation, conflict resolution, learning strategies, growth and adjustment, diversity, psychological theories, relationships, psychological disorders, stress, career analysis, social psychology, and lifespan development. (Prerequisite: Accuplacer Sentence Skills=60 AND Accuplacer Reading=55 OR ACT-English =16 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent) Course Typically Offered: Summer/Fall/J-Session/Spring
Elective 3
SEMESTER TOTAL
16
FOURTH SEMESTER
10-106-125
Skills for Admin Leadership
3
10-106-125 SKILLS FOR ADMINISTRATIVE LEADERSHIP ...understanding of leadership, collaboration, quality management, utilization of data in decision-making, and introduction to software applications utilized in project management. (Corequisite: 10-106-136, Administrative Business Procedures 2; Prerequisites: 10-106-153, Professional Profile; 10-106-157, Office Politics) Course Typically Offered: Varies by NWTC campus
10-106-175
AP Business Simulation
3
10-106-175 AP BUSINESS SIMULATION...apply skills obtained throughout Administrative Professional program courses in a simulated business environment. (Prerequisites: 10-106-142, Software Projects; 10-106-127, Administrative Business Procedures) Course Typically Offered: Spring
10-106-199
Admin Prof Career Experience
2
10-106-199 ADMINISTRATIVE PROFESSIONAL CAREER EXPERIENCE...Students can select any hands on experience related to: Internship, Field Research, Service Learning, Simulations, Capstone, Industry Related, or International. Instructor approval required. (Prerequisite: 10-105-103, Career Preparation) Course Typically Offered: Varies by NWTC campus
10-801-197
Technical Reporting
3
10-801-197 TECHNICAL REPORTING ...principles of report writing and correspondence, proposals, feasibility reports, progress reports, investigation reports, evaluation reports, meeting reports, memos, and correspondence. (Prerequisite: 10-801-136, English Composition I OR 10-801-195, Written Communication with “C” or better) 3 cr. Course Typically Offered: Summer/Fall/Spring
10-809-172
Intro to Diversity Studies
3
10-809-172 INTRO TO DIVERSITY STUDIES...basic American values of justice and equality by teaching vocabulary, history of immigration/conquest, transcultural communication, legal liability, multicultural majority/minority relations, ageism, sexism, gender, sexual orientation, the disabled/ADA. (Prerequisite: Accuplacer Sentence Skills=60 AND Accuplacer Reading=55 OR ACT-English =16 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent)
10-809-195
Economics
3
10-809-195 ECONOMICS ...scarcity, resources, alternative economic systems, growth, supply and demand, monetary and fiscal policy, inflation, unemployment, and global economic issues. (Prerequisite: Accuplacer Sentence Skills=60 AND Accuplacer Reading=55 OR ACT-English =16 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-831-107, College Reading and Writing 1 with "B" or better OR equivalent) Course Typically Offered: Summer/Fall/J-Session/Spring
SEMESTER TOTAL
17
TOTAL CREDITS
68
Curriculum Note
. The credit for 10-890-101, College 101 is an Institutional Requirement for graduation. Consequently, it is not part of the program requirements, but must be passed with a C.
. Students must earn a grade of "C" or better in 10-801-136, English Composition to enroll in 10-801-197, Technical Reporting.

Program Outcomes

• Demonstrate effective workplace communications.
• Apply technology skills to business and administrative tasks.
• Perform routine administrative procedures.
• Manage administrative projects.
• Maintain business relationships.
• Model professionalism in the workplace.

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Start here. Finish at a four-year.

NWTC transfer programs are offered through collaborative agreements with our four-year college and university partners. See where your associate degree credits will transfer >> EXCLUDEEND

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Industry Credentials

Certifications such as IAAP and Certification for the Administrative Professional may be obtained with additional education.

Study Abroad Opportunities

The International Studies staff continually seeks opportunities for students to travel abroad for educational experiences that may be offered in association with program courses. To find out more about which of your program courses may offer an opportunity during the year contact your academic advisor.

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