Providing Exceptional Service
Credits: 0.05
Course Number: 47-196-616
Course Description
47-196-616 PROVIDING EXCEPTIONAL SERVICE ...gain essential skills and techniques to create positive interactions with customers while effectively navigating challenging situations. You will gain tools and insights needed to excel in customer service interactions and elevate your customer service skills to new heights.
What will I learn?
- Apply techniques to create positive customer interactions.
- Learn how to diffuse difficult situations.
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