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Professional Sales: Negotiating Customer Resistance

Credits: 1
Course Number: 10-104-168

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Course Description

10-104-168 PROFESSIONAL SALES: NEGOTIATING CUSTOMER RESISTANCE ...create a win-win with strategies to uncover customer resistance and apply techniques to overcome objections.

Course Typically Offered

  • Spring

Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.

What will I learn?

  1. Self evaluate your product for possible objectionable areas.
  2. Identify the source of the resistance.
  3. Prepare various methods of handling objections needed to negotiate buyer resistance.
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