IT Documentation
Credits: 2
Course Number: 10-107-194
Course Description
10-107-194 IT:DOCUMENTATION ...plan documentation content and delivery methods; develop online, context-sensitive written documentation, become familiar with ISO 9000 standards, package PDF files, and create compiled help modules. Proficiency using Word required. (Prerequisite: 10-801-136, English Composition 1 or equivalent)
Course Typically Offered
Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.
What will I learn?
- Summarize the ISO 9001:2000 documentation levels
- Create process flowcharts
- Produce ISO 9001:2000 compliant documents
- Create network diagrams
- Create effective documentation
- Create compiled help modules
- Package documentation as .PDF files
- Document Local Area Network
- Deliver documentation using technology
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