Michigan State Police approve NWTC to train new Mich. police dispatchers

Monday August 24, 2015

People of Michigan will be safer thanks to new access to programming from Northeast Wisconsin Technical College.


NWTC has been approved to provide dispatcher training for the Michigan State Police. That means new Upper Michigan dispatchers, who are required to go through specialized training, will be able to attend NWTC’s Fundamentals of Emergency Dispatch class to complete their required training rather than traveling to a faraway Michigan provider.

Emergency dispatch radios


“We are one of the few training centers here in the region, including Upper Michigan, to provide a course for newly hired dispatchers,” said John Flannery, NWTC Police Science instructor. NWTC was encouraged by Menominee, MIich., Public Safety to apply for approval, Flannery said. “They recognized that we offer a credentialed program that can lead to nationwide certification through the National Academies of Emergency Dispatch.”


Although NWTC’s dispatcher training has been popular with Northeast Wisconsin law enforcement agencies, and aspiring dispatchers are strongly encouraged to enroll, Wisconsin does not yet mandate the training.


“Michigan does require a basic level of training for all newly hired dispatchers in any county that is consistent and standardized,” Flannery said. “My understanding is that new dispatchers from the counties in northern Michigan are required to travel to the lower part of their state to receive comparable training. NWTC fills in that niche and provides an affordable alternative for these Michigan counties.”


“We base our training on a nationally approved curriculum that encompasses hands-on training, in addition to having students spend time in an actual dispatch center while attending the course. It is a win-win for the agencies and students.”


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