Business Management Program Code 101023

Employment Potential

There are many job listings that would be appropriate for a graduate of the Business Management program. Small organizations typically require generalist skills and large organizations tend toward some specialization among their managers.

With additional education and/or work experience, graduates may find other opportunities for employment.

. With additional education and/or work experience, a graduate may find employment opportunities as a manager of operations with increased responsibility, authority and commensurate pay.

Note

. Many courses in this program are offered in a variety of formats such as accelerated, online, in person or video conference.
. Most credits from this degree can be transferred to some four-year colleges for learners interested in pursuing a bachelor's degree.

The following certificates/technical diplomas may be applied toward this program:

. 901023, Business Operations Certificate

Program Outcomes

. Plan the operations of a business across functional areas.
. Organize resources to achieve the goals of the organization.
. Direct individuals and/or processes to meet organizational goals.
. Control business processes.
. Apply concepts, methods, and processes in business operations.
. Understand the financial components of an organization.
. Apply marketing strategies.
. Apply current and emerging technologies to business situations.
. Analyze and synthesize information and make decisions that support the organization's mission and help the business to successfully adapt to a changing environment.

Requirements for Program Entry

. Completed application.
. High school transcript or equivalent. (For a list of equivalents, go to www.nwtc.edu/gettingstarted.)
. As a requirement for program entry, an Academic Skills Assessment (Accuplacer) with appropriate benchmark scores is necessary. Program Benchmarks are: Reading Comprehension: 55; Arithmetic: 34; Sentence Skills: 60. Equivalent assessment scores are acceptable. To learn more about these assessments and program benchmark scores, please contact a counselor at (920) 498-5444 or (888) 385-6982.

Curriculum

It is recommended students start with the courses in semester 1, continue with semester 2, move on to semester 3 and finish with semester 4. A sub-plan must be declared upon enrolling in the program. All courses in that sub-plan will need to be completed to graduate. The Business Management program is a two-year, four-semester program. Upon graduation, a student will have completed 66 credits.

FIRST SEMESTER

SECOND SEMESTER

THIRD SEMESTER

FOURTH SEMESTER

Curriculum Note
. It is recommeded courses in a sub-plan be taken in the order listed.
Sub-Plans:
BUSINESS MANAGEMENT
10-196-189 Team Building/Prob Solve
10-196-193 Human Resource Mgmt
10-182-110 Lean Operations Mgmt
10-101-184 Business Finance/Budgeting
10-104-191 Customer Service

ENTREPRENEURSHIP
10-145-185 Organizing Your Small Business
10-145-186 Financial Management-Small Business
10-145-187 Marketing Your Small Business
10-145-188 Entrepreneurial Service Management
10-145-189 Writing a Business Plan-Small Business

RETAIL MANAGEMENT
10-104-190 Retail Principles
10-104-192 Merchandise Mgmt
10-104-101 Selling Principles
10-104-193 Retail Operations
10-104-135 Retail Management-Survival

HOTEL & RESTAURANT MANAGEMENT
10-109-114 Hotel Management
10-109-127 Hospitality Facilities Management
10-109-126 Hospitality Finance
10-109-168 Restaurant Management
10-104-125 Event Marketing

GLOBAL BUSINESS
10-102-104 International Business Practice
10-104-148 Global Marketing
10-138-180 Global Trade Finance
10-182-160 Global Supply Chain Mgmt
10-102-184 Global Business Cultures

SUPPLY CHAIN MANAGEMENT
10-182-157 Logistics/Supply Chain Mgmt
10-182-127 Purchasing
10-182-190 Transportation Mgmt
10-182-131 Negotiations
10-182-120 Enterprise Resource Plan/Cont

CREDIT & FINANCE
10-114-109 Credit-Policies/Procedures
10-114-153 Finance-Personal
10-114-166 Credit-Collection Methods
10-114-151 Finance-Banking Principles
10-114-170 Credit-Law

COURSE DESCRIPTIONS

These courses provide an opportunity for students to develop the knowledge, skills, and understanding required for employment in this field.

10-101-106 ACCOUNTING-FOR NON-ACCOUNTANTS ...teaching non-accountants to read, analyze, and interpret financial information for making informed business decisions. This class de-emphasizes the use of debits, credits, journal entries and other accounting procedures.

10-101-184 BUSINESS FINANCE/BUDGETING ...fiscal and monetary aspects of business. Each learner will demonstrate application of business types, cycles, forecasting, budgeting, expense control, and financial statement interpretation relevant to the supervisor as a non-accountant. (Prerequisite: 10-804-123, Math w Business Apps)

10-101-190 ACCOUNTING-QUICKBOOKS ...an introductory course in using QuickBooks to create vendor/employee accounts, invoices, budgets, profit/loss statements, balance sheets, A/R, A/P, journals, graphs.

10-102-100 BUS AND INFO TECH OCCUP PREP ...career exploration, self-exploration, career planning, career placement, job seeking skills.

10-102-150 BUSINESS LAW & ETHICS ...common law contracts and sales contracts: formation, interpretation, performance, and discharge; the law of agency; corporations; and introduction to the American legal system: criminal and tort law, and global business issues.

10-102-156 OPERATIONS & SERVICE MANAGEMENT ...a cross-functional approach to operations management with an overview of safety, quality, inventory and service.

10-102-157 OPERATIONS DECISION MAKING ...the process of evaluating alternative courses of action to given problems and arriving at the most suitable plan. Entails thorough analysis of the pros and cons of every alternative solution. (Prerequisite: 10-102-156, Operations & Service Management)

10-102-158 BUSINESS-INTRODUCTION ...organization/management process of human resources, production, operations, marketing, distribution, and finances; risk management; ethics/legalistic management; international business; accounting, computers, and data processing.

10-102-160 GLOBAL BUSINESS MANAGEMENT ...globalization, cultural environment, global trade environment, politics and law, economic integration, global trade and investment theories, exporting, global marketing, and global supply chain.

10-102-197 BUSINESS MANAGEMENT FIELD RESEARCH ...alternative to employment approved by the instructor with related projects and discussion. May include in-depth study of an industry, business, career, or job shadowing. (Pre/Corequisite: 10-102-100, Bus and Info Tech Occup Prep.
Qualification: Accepted into the Business Management program; completed the first three semesters of the program.)

10-102-199 BUSINESS MANAGEMENT INTERNSHIP PRACTICUM ...practical, hands-on experience applying skills developed in the program at an approved site with supervision by an employer and the instructor with related projects and discussion. (Pre/Corerequisite: 10-102-100, Bus and Info Tech Occup Prep.
Qualification: Accepted into the Business Management program; completed the first three semesters of the program.)

10-103-121 MICRO: WORD-INTRODUCTION ...word processing basics including creating, revising, formatting, and printing; sections, tabs, multiple-page numbering; manipulating text; creating headers/footers; creating and formatting tables, graphics; and merging documents. Requires Windows experience.

10-103-131 MICRO: EXCEL-INTRODUCTION ...creating a worksheet, enhancing worksheet appearance, moving and copying data, using formulas and functions, creating charts and using clip art. Requires Windows experience.

10-104-110 MARKETING PRINCIPLES ...marketing management, market segmentation, market research, consumer behavior, product decisions and management of distribution, pricing, promotional decisions for strategy planning.

10-104-191 CUSTOMER SERVICE ...develop professional telephone etiquette, explore customer service work environments, identify and analyze customer service failures, resolve problems cost effectively, set complaint policies, and develop communication techniques to handle complaining customers.

10-182-110 LEAN OPERATIONS MANAGEMENT ...lean operating concepts, total quality management, six sigma methodologies, continuous improvement tools/techniques, process mapping, 5S principles, statistical process control/pull signals, cellular manufacturing, mixed-model production, human resource development.

10-196-189 TEAM BUILDING/PROBLEM SOLVING ...benefits and challenges of group work, necessary roles in a team, stages of team development, meeting facilitation, different approaches to problem solving, consensus, data acquisition, analysis, developing alternative solutions, implementation and evaluation.

10-196-191 SUPERVISION ...front-line leadership including teamwork, setting goals, planning, delegation, controlling, communication, motivation, performance management, staffing, training, problem solving, and conflict management.

10-196-193 HUMAN RESOURCE MANAGEMENT ...impacts of EEOC, writing job descriptions, recruitment, selection, conducting job interviews, orientation, developing policies and procedures, training, performance, counseling and development, and compensation and benefit strategies.

10-804-123 MATH W BUSINESS APPS ...real numbers; basic operations; proportions/one variable; percents, simple/compound interest; annuity; apply math concepts to purchasing/buying process, selling process; and basic statistics with business/consumer applications. (Prerequisite: Recommendation:Accuplacer Arithmetic = 65). 3 cr.

10-801-136 ENGLISH COMPOSITION 1 ...learners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills. 3 cr.

10-809-195 ECONOMICS ...scarcity, resources, alternative economic systems, growth, supply and demand, monetary and fiscal policy, inflation, unemployment, and global economic issues. 3 cr.

10-801-196 ORAL/INTERPERSONAL COMMUNICATION ...the communication process, perception and self-concept, language, listening, nonverbal communication, interpersonal relationships, communication in groups and public communication; prepare and deliver an oral presentation. 3 cr.

10-809-103 THINKING CRITICALLY & CREATIVELY ...instruction in realistic/practical methods of thinking, including decision making, problem solving, analyzing ideas, troubleshooting, argumentation, persuasion, creativity, setting goals/objectives. Students apply strategies/tools in a variety of situations. 3 cr.

10-809-172 RACE ETHNIC & DIVERSITY ...basic American values of justice and equality by teaching vocabulary, history of immigration/conquest, transcultural communication, legal liability, multicultural majority/minority relations, ageism, sexism, gender, sexual orientation, the disabled/ADA. 3 cr.

10-809-198 INTRODUCTION TO PSYCHOLOGY ...survey of theoretical foundations of human behavior such as sensation and perception, motivation, emotions, learning, personality, psychological disorders, therapy, stress, and human diversity in personal, social and vocational settings. 3 cr.