Employment Potential
A graduate of this program will have the potential for employment in the following areas:
Office Professional: performs a variety of duties related to keyboarding, filing, transcribing, word processing, telephoning, making appointments, recordkeeping, setting up meetings, handling customer relations, entering data, and handling incoming and outgoing mail.
Records Coordinator: works in offices with a great volume of records in which indexing, cross-referencing, filing, retrieving, and charging-out records are important job functions.
Front Desk Coordinator: manages the company’s lobby area; greets and directs all visitors, including vendors, clients, job candidates and customers; ensures completion of paperwork, sign-in and security procedures; handles special administrative projects, as well as overflow work from department and executive assistants; depending on the size of the firm, also may answer incoming calls.
With additional education and/or work experience, graduates may find other opportunities for employment.
. Administrative Professional
. Executive Assistant
. Team Leader
. Office Manager
The following certificates/technical diplomas may be applied toward this program:
. 901031, Software Level 1 Certificate
Curriculum
The Office Professional Technical Diploma is a one-year, two-semester program. Upon graduation, a student will have completed 34 credits.
FIRST SEMESTER
10-103-111 Micro: Windows-Intro
1
10-103-121 Micro: Word-Intro
1
10-103-122 Micro: Word-Part 2
1
10-103-151 Micro: PowerPoint-Intro
1
10-106-103 Info Process Principles
3
10-106-107 Keyboard-Speed Building 1
1
10-106-112 Keyboard-Speed Building 2
1
10-106-131 Proofreading/Editing Essen 1
3
10-106-153 Professional Profile
3
10-804-123 Math w Business Apps
3
SECOND SEMESTER
10-103-131 Micro: Excel-Intro
1
10-103-141 Micro: Access-Intro
1
10-106-126 Admin Business Procedures 1
2
10-106-132 Proofreading/Editing Essen 2
2
10-106-142 Software Projects
3
10-106-143 Business Experience-Applied
1
10-106-152 Records Management
2
10-106-172 Telephone/Messaging Skills
1
10-801-136 English Composition 1
3
Curriculum Note
Portfolio: Students are required to complete a program portfolio prior to graduation.
COURSE DESCRIPTIONS
These courses provide an opportunity for students to develop the knowledge, skills, and understanding required for employment in this field.
10-103-111 MICRO: WINDOWS-INTRODUCTION ...Windows desktop elements, help features, folder and file management (create, delete, move, find file), and Search strategies.
10-103-121 MICRO: WORD-INTRODUCTION ...word processing basics including creating, revising, formatting, and printing; sections, tabs, multiple-page numbering; manipulating text; creating headers/footers; creating and formatting tables, graphics; and merging documents. Requires Windows experience.
10-103-122 MICRO: WORD-PART 2 ...advanced word processing features including working with headers/footers, inserting quick parts, themes, styles, sort and select; text flow; footnotes/endnotes, images, shapes, shared documents; specialized tables and indexes; forms; and sharing data. Requires strong introductory Word skills or Word-Intro.
10-103-131 MICRO: EXCEL-INTRODUCTION ...creating a worksheet, enhancing worksheet appearance, moving and copying data, using formulas and functions, creating charts and using clip art. Requires Windows experience.
10-103-141 MICRO: ACCESS-INTRODUCTION ...creating and modifying database tables, compacting a database, managing records, defining table relationships, creating queries, calculations, and aggregate functions, sorting, and using form and report wizards. Requires Windows experience.
10-103-151 MICRO: POWERPOINT-INTRODUCTION ...presentation development skills such as: graphics, tables, diagrams, shapes, design themes, sounds, animations, slide transitions, and integration with other software. Requires Windows and MS Word experience.
10-106-103 INFORMATION PROCESSING PRINCIPLES ...information processing cycle and workflow, terminology, hardware, software, networks, digital media, ergonomics, security, systems, Internet, and career opportunities.
10-106-107 KEYBOARD-SPEED BUILDING 1 ...skill development on the alphabetic keyboard using analytic/diagnostic software. Minimum alphabetic speed developed is 40 wpm in a 3-minute timing. Requires touch keyboarding at 30 wpm.
10-106-112 KEYBOARD-SPEED BUILDING 2 ...skill development on the alphabetic keyboard, top-row number keys, and ten-key pad using analytic/diagnostic software. Minimum alphabetic speed developed is 45 wpm in a 5-minute timing. Requires touch keyboarding at 40 wpm.
10-106-126 ADMINISTRATIVE BUSINESS PROCEDURES 1 ...today's global business environment includes time management using software tools, flexible work arrangements, processing mail, meeting coordination, copiers and fax machines, and application of common business communication using appropriate formats. Requires Windows, intermediate Word, PowerPoint, and Outlook experience. (Prerequisite: 10-106-131, Proofreading/Editing Essentials 1; Corequisite: 10-106-142, Software Projects )
10-106-131 PROOFREADING/EDITING ESSENTIALS 1 ...develop skills for using, identifying, and correcting grammar, spelling, punctuation, capitalization, number usage and abbreviations for creating error-free business documents. Introduction and use of reference manuals/resources and portfolio guidelines. (Touch keyboarding and basic word processing skills are assumed.)
10-106-132 PROOFREADING/EDITING ESSENTIALS 2 ...apply advanced proofreading and editing skills in electronic and printed business documents using Proofamatics technique, transcription equipment, reference manuals, and resources. Multitasking and decision-making skills are enhanced through transcription and proofreading. (A passing grade in Proofreading/Editing Essentials 1 is a strong recommendation for success.)
10-106-142 SOFTWARE PROJECTS ...applying Windows and Word features to manage and format business documents while exercising decision-making, increasing efficiency, and enhancing keyboarding skills. Requires Windows, advanced Word background, and minimum 40 wpm keyboarding skill.
10-106-143 BUSINESS EXPERIENCE-APPLIED ...completing a portfolio, studying job search skills, and participating in a field experience. Course should be taken during the last semester. All required classes for the Office Professional program must be completed or in progress.
10-106-152 RECORDS MANAGEMENT ...major systems of filing classification: alphabetic, numeric, geographic and subject; retention and disposition of records; records equipment and technology.
10-106-153 PROFESSIONAL PROFILE ...developing a professional image and attitude, including study of business ethics and etiquette; goal setting; anger, stress, and time management; understanding of diverse cultures; and development of platform skills.
10-106-172 TELEPHONE/MESSAGING SKILLS ...using the telephone effectively and efficiently in the world of work; telephone etiquette, messaging, and voice mail.
10-804-123 MATH W BUSINESS APPS ...real numbers; basic operations; proportions/one variable; percents, simple/compound interest; annuity; apply math concepts to purchasing/buying process, selling process; and basic statistics with business/consumer applications. (Prerequisite: Recommendation:Accuplacer Arithmetic = 65). 3 cr.
10-801-136 ENGLISH COMPOSITION 1 ...learners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills. 3 cr.