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Supply Chain Management Program Code 101821

Associate Degree

Offered at the Green Bay campus and most first year program courses available at Sturgeon Bay campus. For information in Green Bay: (920) 498-5444. For information in Sturgeon Bay: (920) 746-4900. Toll-free: (888) 385-6982.

This program is fully eligible for financial aid.

Supply Chain Management prepares students in all activities involved in the flow of goods from the point of origin to the point of consumption. Specific areas include transportation, inventory control, materials management, operations management, purchasing, international trade, customer service, and logistics management.

Employment Potential

A graduate of this program will have the potential for employment in the following areas:

Buyer/Planner: coordinates activities between purchasing and manufacturing scheduling.

Claims Analyst: performs duties in the risk management process including over, short, and damage incidents and claims.

Customer Service Representative: communicates with customers in order to match customer needs with vehicle and driver availability, deals with customer inquiries, expedites freight, and tracks orders.

Dispatcher: assigns freight to routes, assigns vehicles and routes to drivers, and handles exceptions.

Inventory Analyst: compiles and manages information of amount, kind, and value of merchandise, material, or stock on hand to obtain optimum inventory balance, price, and costs.

Inventory Control Specialist: coordinates inventory issues with purchasing, production, and marketing; tracks current and forecasted levels of inbound and finished goods inventory.

Logistics Technician: communicates effectively with carriers and customers in 3PL environment, manages trailer needs, provides carrier assignments, monitors and traces customer shipments, and participates in carrier evaluation process.

Materials Planner: coordinates and expedites flow of manufacturing materials, parts, and assemblies with or between departments or plants in accordance with production and shipping schedules.

Master Production Scheduler: creates master production schedule and work orders; establishes priorities for current and forecasted customer demand; establishes availability or capacity of workers, parts, machinery, and equipment.

Purchasing Assistant: performs basic activities related to supplier evaluation and selection, product specifications, order quantities, and delivery requirements.

Shipping and Receiving Specialist: coordinates the flow of raw materials and finished goods to meet production and customer requirements and works with transportation carriers to assure timely and accurate pickup and delivery.

Transportation Planner/Coordinator: interfaces with customers and carriers in resolving pricing and delivery issues in 3PL environment, optimizes order consolidation and carrier selection considering cost, lead time, carrier capacity, and warehouse space constraints.

Warehouse Specialist: manages the flow of inventory into and out of a storage facility or distribution center, and works with owners of the inventory to meet inventory level and customer service needs.

With additional education and/or work experience, graduates may find other opportunities for employment.

. Account Manager
. Logistics Manager
. Materials Manager
. Production and Inventory Control Manager
. Purchasing Manager
. Traffic Manager

The following certificates/technical diplomas may be applied toward this program:

. 901825, Supply Chain Management
. 908094, Leadership in Human Relations

Program Outcomes

. Compare transportation modes and make decisions that will reflect savings for a company on fuel and oil price changes.
. Plan a product using a manufacturing resource planning process using enterprise resource planning (ERP) implementation best practices.
. Provide cost-effective requests for transportation services.
. Develop a global supply chain management perspective.
. Apply legal and ethical standards.
. Monitor customer service, quality, and cost performance.
. Demonstrate knowledge of the application of supply chain management concepts.
. Review and interpret importing and exporting documents and commercial transportation documents for a global supply chain shipment.
. Understand e-business logistics and fulfillment with b2b and b2c partners.
. Provide environment sustainability analysis for a role within a supply chain.
. Incorporate marketing and financial instruments to describe payment terms with global financial transactions.

Requirements for Program Entry

. Completed application.
. High school transcript or equivalent. (For a list of equivalents, go to www.nwtc.edu/gettingstarted.)
. Ability to use computer keyboard.
. Students should have mastered basic math skills. For a description of basic math, see the Basic Education section of this catalog.
. As a requirement for program entry, an Academic Skills Assessment (Accuplacer) with appropriate benchmark scores is necessary. Admission benchmarks are: Reading Comprehension: 55; Arithmetic: 34; Sentence Skills: 60. Equivalent assessment scores are acceptable. To learn more about these assessments and program benchmark scores, please contact a counselor at (920) 498-5444 or (888) 385-6982.

Curriculum

The Supply Chain Management Associate Degree is a two-year, four-semester program. Upon graduation, a student will have completed 67 credits.

FIRST SEMESTER
10-103-121 Micro: Word-Intro
1
10-103-131 Micro: Excel-Intro
1
10-103-141 Micro: Access-Intro
1
10-103-151 Micro: PowerPoint-Intro
1
10-104-110 Marketing Principles
3
 OR
 
10-104-148 Global Marketing
3
10-182-110 Lean Operations Mgmt
3
10-182-157 Logistics/Supply Chain Mgmt
3
10-804-123 Math w Business Apps
3
SEMESTER TOTAL
16
SECOND SEMESTER
10-101-106 Accounting-for Non-Accountants
3
 OR
 
10-101-184 Business Finance/Budgeting
3
10-102-160 Global Business Mgmt
3
10-104-191 Customer Service
3
10-182-127 Purchasing
3
10-182-190 Transportation Mgmt
3
10-801-136 English Composition 1
3
SEMESTER TOTAL
18
THIRD SEMESTER
10-102-100 Bus and Info Tech Occup Prep
1
10-182-120 Enterprise Resource Plan/Cont
3
10-182-160 Global Supply Chain Mgmt
3
10-801-196 Oral/Interpersonal Comm
3
10-809-166 Intro to Ethics: Theory & App
3
10-809-172 Race Ethnic & Diversity
3
SEMESTER TOTAL
16
FOURTH SEMESTER
10-102-104 International Business Prac
3
10-182-131 Negotiations
3
10-182-199 Supply Chain Intern Practicum
2
 OR
 
10-182-197 Sup Chain Field Research
2
10-809-195 Economics
3
10-809-199 Psychology Of Human Relations
3
Elective
3
SEMESTER TOTAL
17
TOTAL CREDITS
67

Suggested Electives
10-196-189 Team Building/Problem Solving
10-102-184 Global Business Cultures

COURSE DESCRIPTIONS

These courses provide an opportunity for students to develop the knowledge, skills, and understanding required for employment in this field.

10-101-106 ACCOUNTING-FOR NON-ACCOUNTANTS ...teaching non-accountants to read, analyze, and interpret financial information for making informed business decisions. This class de-emphasizes the use of debits, credits, journal entries and other accounting procedures.

10-101-184 BUSINESS FINANCE/BUDGETING ...fiscal and monetary aspects of business. Each learner will demonstrate application of business types, cycles, forecasting, budgeting, expense control, and financial statement interpretation relevant to the supervisor as a non-accountant. (Prerequisite: Math w Business Apps)

10-102-100 BUS AND INFO TECH OCCUP PREP ...career exploration, self exploration, career planning, career placement, job seeking skills.

10-102-104 INTERNATIONAL BUSINESS PRACTICE FIRM ...(IBPF) students will start up their own business and sell and buy products in a virtual classroom environment. Each student will play the role of a manager.

10-102-160 GLOBAL BUSINESS MANAGEMENT ...globalization, cultural environment, global trade environment, politics and law, economic integration, global trade and investment theories, exporting, global marketing, and global supply chain.

10-103-121 MICRO: WORD-INTRODUCTION ...word processing basics including creating, revising, formatting, and printing; sections, tabs, multiple-page numbering; manipulating text; creating headers/footers; creating and formatting tables, graphics; and merging documents. Requires Windows experience.

10-103-131 MICRO: EXCEL-INTRODUCTION ...creating a worksheet, enhancing worksheet appearance, moving and copying data, using formulas and functions, creating charts and using clip art. Requires Windows experience.

10-103-141 MICRO: ACCESS-INTRODUCTION ...creating and modifying database tables, compacting a database, managing records, defining table relationships, creating queries, calculations, and aggregate functions, sorting, and using form and report wizards. Requires Windows experience.

10-103-151 MICRO: POWERPOINT-INTRODUCTION ...presentation development skills such as: graphics, tables, diagrams, shapes, design themes, sounds, animations, slide transitions, and integration with other software. Requires Windows and MS Word experience.

10-104-110 MARKETING PRINCIPLES ...marketing management, market segmentation, market research, consumer behavior, product decisions and management of distribution, pricing, promotional decisions for strategy planning.

10-104-148 GLOBAL MARKETING ...tools necessary for the student to understand the risks, rewards, and the technical aspects of doing business in a global environment.

10-104-191 CUSTOMER SERVICE ...develop professional telephone etiquette, explore customer service work environments, identify and analyze customer service failures, resolve problems cost effectively, set complaint policies, and develop communication techniques to handle complaining customers.

10-182-110 LEAN OPERATIONS MANAGEMENT ...lean operating concepts, total quality management, six sigma methodologies, continuous improvement tools/techniques, process mapping, 5S principles, statistical process control/pull signals, cellular manufacturing, mixed-model production, human resource development.

10-182-120 ENTERPRISE RESOURCE PLAN/CONTROL ...enterprise resource planning (ERP), benefits of ERP implementation in an organization, business process alignment, value chain process, technology and international considerations, successful change management, and ERP project management.

10-182-127 PURCHASING ...role of purchasing in business, industry, and the community; legal and ethical aspects of purchasing including systems, staffing, price/cost analysis, contract administration, and dealing with vendors.

10-182-131 NEGOTIATIONS ...techniques and skills used in bargaining to maximize a company's profits and competitiveness. Appropriate for learners in any Business and Information Technology program as well as for non-program students.

10-182-157 LOGISTICS/SUPPLY CHAIN MANAGEMENT ...integrated logistics supply chain, dimensions of logistics and supply chain management, demand management and customer service, procurement and supply management, global logistics, inventory management, warehousing, transportation and third-party logistics.

10-182-160 GLOBAL SUPPLY CHAIN MANAGEMENT ...methods of foreign market entry, international contracts, INCOTERMS 2000, terms of payment, international commercial documents, international insurance, export packaging, customs clearance, and global supply chain logistics infrastructure.

10-182-190 TRANSPORTATION MANAGEMENT ...importance of transportation, transportation regulations/public policy, overview of transportation providers (motor carriers, railroads, air carriers, inter-modal and special carriers), costing/pricing transportation, transportation documentation, transportation management technology systems/processes.

10-182-197 SUPPLY CHAIN FIELD RESEARCH ...alternative to employment approved by the instructor with related projects and discussion. May include in-depth study of an industry, business, career, or job shadowing. (Pre/Corequisite: 10-102-100, Bus and Info Tech Occup Prep)

10-182-199 SUPPLY CHAIN INTERNSHIP PRACTICUM ...practical, hands-on experience applying skills developed in the program at an approved site with supervision by an employer and the instructor with related projects and discussion. (Pre/Corequisite: 10-102-100, Bus and Info Tech Occup Prep)

10-804-123 MATH W BUSINESS APPS ...real numbers; basic operations; proportions/one variable; percents, simple/compound interest; annuity; apply math concepts to purchasing/buying process, selling process; and basic statistics with business/consumer applications. (Prerequisite: Recommendation:Accuplacer Arithmetic = 65). 3 cr.

10-801-136 ENGLISH COMPOSITION 1 ...learners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills. 3 cr.

10-801-196 ORAL/INTERPERSONAL COMMUNICATION ...the communication process, perception and self-concept, language, listening, nonverbal communication, interpersonal relationships, communication in groups and public communication; prepare and deliver an oral presentation. 3 cr.

10-809-166 INTRO TO ETHICS: THEORY & APP ...basic understanding of theoretical foundations of ethical thought; analyze/compare relevant issues using diverse ethical perspectives; critically evaluate individual, social/professional standards of behavior--applying a systematic decision-making process. 3 cr.

10-809-172 RACE ETHNIC & DIVERSITY ...basic American values of justice and equality by teaching vocabulary, history of immigration/conquest, transcultural communication, legal liability, multicultural majority/minority relations, ageism, sexism, gender, sexual orientation, the disabled/ADA. 3 cr.

10-809-195 ECONOMICS ...scarcity, resources, alternative economic systems, growth, supply and demand, monetary and fiscal policy, inflation, unemployment, and global economic issues. 3 cr.

10-809-199 PSYCHOLOGY OF HUMAN RELATIONS ...decision making, motivation, conflict resolution, learning strategies, growth and adjustment, diversity, psychological theories, relationships, psychological disorders, stress, career analysis, social psychology, and lifespan development. 3 cr.