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Supervision Certificate

Certificate Number 901961

The Supervision Certificate is designed for people who wish to acquire and improve their skills in a modern leadership role. These three-credit courses also apply toward the 66 credits necessary to earn the Leadership Development associate degree. Courses are offered in alternative delivery formats.

Certificate Completers will be able to

. Analyze the role and duties of a supervisor.
. Handle interpersonal conflict.
. Create a motivating environment.
. Analyze the characteristics of an effective leader.
. Facilitate effective meetings.
. Hire, train, and coach employees.
. Utilize fact-based problem solving.

Completers will be able to apply credits toward the following programs:

. 101961, Leadership Development

Curriculum

Catalog No. Description Credits

10-196-193 Human Resource Mgmt
3
10-196-191 Supervision
3
10-196-189 Team Building/Prob Solve
3

Certificate Total
9

Course Descriptions

10-196-193 Human Resource Mgmt...impacts of EEOC, writing job descriptions, recruitment, selection, conducting job interviews, orientation, developing policies and procedures, training, performance, counseling and development, and compensation and benefit strategies.

10-196-191 Supervision...front-line leadership including teamwork, setting goals, planning, delegation, controlling, communication, motivation, performance management, staffing, training, problem solving, and conflict management.

10-196-189 Team Building/Prob Solve...benefits and challenges of group work, necessary roles in a team, stages of team development, meeting facilitation, different approaches to problem solving, consensus, data acquisition, analysis, developing alternative solutions, implementation and evaluation.

For more information, please contact: The Business & Information Technology Department,(920) 498-5435 or (800) 422-NWTC, extension 5435,or contact Enrollment Services at 888-385-NWTC.