Certificate Completers will be able to
. Provide excellent customer service in a health care setting.
. Experience Health Unit Coordinator work life prior to certificate completion.
. Use the skills obtained in all types of health care settings, particularly hospitals.
. Use skills gained to compliment the Nursing Assistant role.
Requirements for Certificate Entry:
. A high school diploma or equivalent.
. Ability to use a keyboard with computer literacy recommended.
. Must be able to speak, read and write fluently in the English language.
. Excellent interpersonal skills.
. As a requirement for certificate entry, an Academic Skills Assessment (Accuplacer) with appropriate benchmark scores is necessary. Program Benchmarks are: Reading Comprehension: 55; Arithmetic: 34; Sentence Skills: 60. Equivalent assessment scores are acceptable. To learn more about these assessments and program benchmark scores please contact a counselor, (920) 498-5444 or (888) 385-6982 ext. 5444.
Note
. Clinical will be with a Health Unit Coordinator preceptor.
. No final grade lower than "C" is acceptable in any of the courses. A student must repeat the particular course to achieve a "C" or better final grade in order to continue in or complete this certificate.
. Student will be expected to meet facilities health, immunization, CPR and Caregiver Background requirements prior to attending clinical.
Completers will be able to apply credits toward the following programs:
. 315091, Medical Assistant
Curriculum
Catalog No. Description Credits
10-501-122 Health Unit Coordinator Clinic
2
10-501-121 HUC Medical Order Management
3
10-501-104 Health Care Customer Serv.
2
10-501-101 Medical Terminology
3
Course Descriptions
10-501-122 HUC Coordinator Clinical ...the clinical experience provides opportunities for learners to apply the concepts and skills taught in Medical Order Management in a clinical health care setting with a preceptor. (Corequisite: 10-501-121 HUC Medical Order Management)
10-501-121 HUC Medical Order Management ...is designed to introduce the student to the clerical and non-clinical functions in a health care setting. The coursework will enable the student to manage patient information, unit communications and transcribe orders. The Health Unit Coordinator role is a vital component of the health care team. (Corequisites: 10-501-101 Medical Terminology; 10-501-104 Principles of Customer Service in Healthcare)
10-501-104 Health Care Customer Serv ...is designed as an introduction to customer service for learners interested in working in various healthcare settings. The learner investigates healthcare systems, safety standards, and the workforce. The learner examines professionalism, interpersonal and written communication skills, and confidentiality as they relate to customer service in healthcare.
10-501-101 Medical Terminology ...focuses on the component parts of medical terms: Prefixes, suffixes, and root words. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology.
For more information, please contact: The Health Sciences Department,(920) 498-5543 or (800) 422-NWTC, extension 5543, or contact Enrollment Services at (888) 385-NWTC.