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Health Care Leadership Certificate

Certificate Number 901967

The Health Care Leadership Certificate is designed to prepare a person for a leadership role within health care settings. It includes learning the skills of supervision, team building and problem solving, leadership, and managing quality in a health care environment.

Certificate Completers will be able to

. Plan, organize, staff, lead and control a work environment
. Interact appropriately on a team
. Facilitate a problem solving team meeting
. Develop a flexible leadership style
. Coach the performance of others
. Use data analysis to identify opportunities to improve quality

Completers will be able to apply credits toward the following programs:

. 101961, Leadership Development

Curriculum

Catalog No. Description Credits

10-196-190 Leadership Development
3
10-196-192 Managing-Quality
3
10-196-191 Supervision
3
10-196-189 Team Building/Prob Solve
3

Certificate Total
12

Course Descriptions

10-196-190 Leadership Development...leadership effectiveness and organization requirements, individual and group motivation strategies, vision, mission and goals, ethical behavior, leadership style and adaptation, impacts of power and influence, employee development, coaching, managing change, and conflict resolution. (Prerequisite: 10-801-136, English Composition 1)

10-196-192 Managing-Quality...developing a personal philosophy of quality, identifying all stakeholder relationships, meeting/exceeding customer expectations, managing a quality improvement project, measuring effectiveness, lean thinking, Six Sigma, and systems thinking.

10-196-191 Supervision...front-line leadership including teamwork, setting goals, planning, delegation, controlling, communication, motivation, performance management, staffing, training, problem solving, and conflict management.

10-196-189 Team Building/Prob Solve...benefits and challenges of group work, necessary roles in a team, stages of team development, meeting facilitation, different approaches to problem solving, consensus, data acquisition, analysis, developing alternative solutions, implementation and evaluation.

For more information, please contact: The Business & Information Technology Department,(920) 498-5435 or (800) 422-NWTC, extension 5435,or contact Enrollment Services at 888-385-NWTC.