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Health Care Business Services Certificate

Certificate Number 901041

The Health Care Business Services Certificate is designed to be an introduction to anyone interested in exploring various business positions in the growing medical field. All courses transfer to the Health Care Business Services Associate Degree. Courses are delivered online.

Certificate Completers will be able to

. Provide excellent customer service in healthcare and insurance.
. Solve basic health insurance reimbursement problems.
. Analyze and explain insurance benefits.
. Schedule and admit patients.
. Analyze and process health insurance claims.

Requirements for Certificate Entry:

. Basic math (whole numbers, fractions, decimals, percents, measurements).
. Students are expected to have entry-level computer and keyboarding skills. It is recommended that students complete basic computer and keyboarding skills coursework if deficient in this area.


Enrollment in some courses requires an Academic Skills Assessment (Compass) with appropriate benchmark scores. See course descriptions for detail; equivalent assessment scores are acceptable. To learn more about these assessments and benchmark scores, please contact an Advisor at (920) 498-5444 or (888) 385-6982.

Completers will be able to apply credits toward the following programs:

. 101601, Health Care Business Services


Catalog No. Description Credits

10-801-136 English Composition 1
*10-530-172 Healthcare Delivery Systems
*10-160-161 Insurance Health Principles
10-804-123 Math w Business Applications
*10-501-101 Medical Terminology
10-103-111 Micro: Windows/Computer Basics
10-103-121 Micro: Word-Intro

Certificate Total

Curriculum Note
No final grade lower than a "C" is acceptable in any courses marked with an asterisk (*). Courses with grades lower than a "C" must be repeated in order to continue in, or complete this certificate.

Course Descriptions

10-801-136 English Composition 1...learners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills. (Prerequisite: Compass Writing Skills=74 AND Compass Reading=70 OR ACT-English =18 AND ACT Reading =15 OR 10-831-103, Intro to College Writing or 10-838-105, Intro to Reading and Study Skills with "C" or better OR equivalent)

10-530-172 Healthcare Delivery Systems...examines the organization, financing, regulation, and delivery of health care services. Includes the study of healthcare professionals.

10-160-161 Insurance Health Principles...this course presents common health insurance terminology. Students are introduced to various insurance programs including: private health insurance, Workers’ Compensation, disability insurance, hospital insurance, government plans including: Medicare, Medicaid and TriCare. (Corequisite: 10-530-172, Healthcare Delivery Systems)

10-804-123 Math w Business Apps...real numbers; basic operations; proportions/one variable; percents, simple/compound interest; annuity; apply math concepts to purchasing/buying process, selling process; and basic statistics with business/consumer applications. (Prerequisites: Compass Pre-Algebra=27 or ACT-Math score=15 or 10-834-109, Pre Algebra AND Compass-Reading=70 or ACT-Reading=15 or 10-838-105, Intro to Reading & Study Skills with "C" or better OR equivalent)

10-501-101 Medical Terminology...focuses on the component parts of medical terms: prefixes, suffixes, and root words. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology.

10-103-111 Micro: Windows/Computer Basics...Windows desktop elements, help features, folder and file management (create, delete, move, find file), and Search strategies. Blackboard, internet, and e-mail usage.

10-103-121 Micro: Word-Intro...word processing basics including creating, revising, formatting, printing; sections, tabs, multiple-page numbering; manipulating text; creating headers/footers; creating/formatting tables, graphics; and merging documents. Windows experience improves success; consider 10-103-111, Windows/Computer Basics.

For more information, please contact: The Health Sciences Department,(920) 498-5543 or (800) 422-NWTC, extension 5543,or contact Enrollment Services at 888-385-NWTC.