Fundamentals of Real Estate Sales - Certificate

Certificate Completers will be able to

. Incorporate the legal financial and vocabulary knowledge learned when taking the State Licensing Exam.
. Recognize important terms and concepts used in the real estate industry.
. Apply learned principles to real world practice.
. Perform and apply basic financial and property related calculations.

Completers will be able to apply credits toward the following programs:

. 101023, Business Management

Requirements for Certificate Entry:

. Must be at least 18 years old.

Curriculum

Catalog No. Description Credits

Course Descriptions

10-104-191 Customer Service ...develop professional telephone etiquette, explore customer service work environments, identify and analyze customer service failures, resolve problems cost effectively, set complaint policies, and develop communication techniques to handle complaining customers.

10-801-136 English Composition 1 ...learners develop knowledge/skills in planning, organizing, writing, editing. Students will also analyze audience/purpose, use elements of research, format documents using standard guidelines, and develop critical reading skills.

10-111-103 Macintosh-Intro ...explore the Macintosh Operating System and applications including iPhoto, iTunes, iMovie, GarageBand, FontBook, Sherlock, iCal, AddressBook and Dashboard. Learn to navigate the Mac Operating System and manage files and folders.

10-104-110 Marketing Principles ...marketing management, market segmentation, market research, consumer behavior, product decisions and management of distribution, pricing, promotional decisions for strategy planning.

10-801-196 Oral/Interpersonal Comm ...the communication process, perception and self-concept, language, listening, nonverbal communication, interpersonal relationships, communication in groups and public communication; prepare and deliver an oral presentation.

10-194-165 Real Estate Exam Prep ...the concepts, principles, and practices necessary to begin a real estate sales career. Completion of the course meets the 72-hour education requirement for the Salesperson's License, Wisconsin Act 305.

10-104-101 Selling Principles ...selling as a career; success factors in selling; personality development; product knowledge; and the sales process involving preparation, approach, presentation-demonstration, handling objections, and closing the sale successfully.

For more information, please contact: The Business & Information Technology Department,(920) 498-5435 or (800) 422-NWTC, extension 5435, or contact Enrollment Services at 888-385-NWTC.