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Emergency Dispatch Program Code 615043

Certificate

For financial aid information, contact an advisor.

The student will learn the basic tools, technology and protocols involved in emergency dispatching. The certificate will involve both lecture and hands on exercises to familiarize the student with the skills necessary to succeed in this field. Professional dispatchers will be assisting the students in learning the competencies required to complete the course. Upon completion, the student is eligible to take the national emergency dispatching exam and be certified by the National Academies of Emergency Dispatch. All credits in this certificate may be applied toward the Criminal Justice - Professional Studies associate degree.

Criminal Justice - Professional Studies

Curriculum Note

* Students must pass this course with a grade of C or better.

Curriculum

The student will learn the basic tools, technology and protocols involved in emergency dispatching. The certificate will involve both lecture and hands on exercises to familiarize the student with the skills necessary to succeed in this field. Professional dispatchers will be assisting the students in learning the competencies required to complete the course. Upon completion, the student is eligible to take the national emergency dispatching exam and be certified by the National Academies of Emergency Dispatch.

FIRST SEMESTER

* 10-504-162 Fund of Emergency Dispatch
3
* 10-504-168 Professional Communications
3
SEMESTER TOTAL
6

TOTAL CREDITS
6

COURSE DESCRIPTIONS

These courses provide an opportunity for students to develop the knowledge, skills, and understanding required for employment in this field.

10-504-162 FUNDAMENTALS OF EMERGENCY DISPATCH ...fundamentals of dispatching for public safety agencies.

10-504-168 PROFESSIONAL COMMUNICATIONS...process of criminal justice interviewing using basic skills model; use of nonverbal and verbal communication; security admissible confessions that preserve individual's constitutional rights; ethics in criminal justice interviewing