Casino Management: Security & Surveillance Certificate

Certificate Completers will be able to

. Ensure gaming operations are adhered to, followed and reported.
. Apply legal and ethical principles to personal and professional behaviors.
. Observe and report breaches of security and gaming operations to proper personnel.
. Understand basic games and room operations.

Completers will be able to apply credits toward the following programs:

. 101097, Casino Management

Requirements for Certificate Entry:

. High school diploma or equivalent.
. Good writing and communication skills.
. Strong organizational skills.

Curriculum

Catalog No. Description Credits

Course Descriptions

10-504-124 Gaming Protection ...basic gaming sheets, slots and table games, observe suspicious activity and breaches of policy procedure

10-109-187 Intro to Casino Operations ...management techniques used in gaming. Emphasis on casino organization, staffing, labor/management relations both for the mid-level casino supervisor and the casino executive.

10-504-903 Professional Communications ...process of criminal justice interviewing using basic skills model; use of nonverbal and verbal communication; secure admissible confessions that preserve individual's constitutional rights; ethics in criminal justice interviewing.

10-504-905 Report Writing ...rationale and methods of law enforcement reporting, principles of effective report writing, organizing reports, writing operational law enforcement reports based on case studies. (Prerequisite: 10-801-136, English Comp 1 or 10-801-175, English Comp 1)

10-504-125 Surveillance Operations ...basic understanding of camera systems and operations, policy and procedures for the various geographical areas of the casino and observation techniques.

For more information, please contact: The Community & Regional Learning Services Department,(920) 498-6373 or (800) 422-NWTC, extension 6373, or contact Enrollment Services at (888) 385-NWTC.