Casino Management: Foundations of Gaming Leadership Certificate

Certificate Completers will be able to

. Demonstrate positive workplace attributes for personal/career success.
. Apply management process and techniques.
. Acquire basic understanding of the rules and regulations of basic gaming operations.

Completers will be able to apply credits toward the following programs:

. 101097, Casino Management

Requirements for Certificate Entry:

. High school diploma or equivalent.
. Good writing and communication skills.
. Strong organizational skills.

Curriculum

Catalog No. Description Credits

Course Descriptions

10-109-185 Gaming Regulations ...provides an in-depth look at regulatory systems used in gaming; information on regulatory framework, Indian Gaming regulations, and federal government's involvement in this relationship.

10-109-187 Intro to Casino Operations ...management techniques used in gaming. Emphasis on casino organization, staffing, labor/management relations both for the mid-level casino supervisor and the casino executive.

10-196-191 Supervision ...front-line leadership including teamwork, setting goals, planning, delegation, controlling, communication, motivation, performance management, staffing, training, problem solving, and conflict management.

10-196-164 Supervisors-Personal Skills ...time management and personal planning, emotional intelligence, effective communication, assertiveness and stress management related to the challenges of a supervisor.

10-196-189 Team Building/Prob Solve ...benefits and challenges of group work, necessary roles in a team, stages of team development, meeting facilitation, different approaches to problem solving, consensus, data acquisition, analysis, developing alternative solutions, implementation and evaluation.

For more information, please contact: The Community & Regional Learning Services Department,(920) 498-6373 or (800) 422-NWTC, extension 6373, or contact Enrollment Services at (888) 385-NWTC.