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Business Operations Certificate

Certificate Number 901023

This certificate is a 17-credit program designed to develop understanding of basic concepts and skills in general business operations. The program is offered on a flexible schedule to include online, self-paced, or accelerated courses. There are no prerequisites for the courses included in the certificate. The certificate could be completed in one or two semesters.

Certificate Completers will be able to

. Demonstrate basic knowledge of contemporary business issues.
. Explore career options in business.
. Apply concepts, methods and processes in business operations.

Completers will be able to apply credits toward the following programs:

. 101023, Business Management
. 311093, Hotel & Restaurant Management
. 101023-H, Business Management - Hotel & Restaurant Emphasis

Requirements for Certificate Entry:

. Basic math.
. Ability to use a keyboard.


Catalog No. Description Credits

10-102-150 Business Law & Ethics
10-102-158 Business Principles
10-102-195 Business Simulation
10-102-160 Global Business Management
10-102-156 Operations Management 1
10-102-157 Operations Management 2

Certificate Total

Course Descriptions

10-102-150 Business Law & Ethics...common law contracts and sales contracts: formation, interpretation, performance, and discharge; the law of agency; corporations; and introduction to the American legal system: criminal and tort law, and global business issues. (Prerequisite: 10-801-136, English Composition 1)

10-102-158 Business Principles...economics and business; global business; ethics and social responsibility; business ownership; entrepreneurship; business management; marketing; managing financial resources; legal issues impacting business; using technology to manage information.

10-102-195 Business Simulation...a hands-on decision making experience in the management of a simulated business. (Prerequisite: 10-102-157, Operations Management 2; Corequisite: 10-102-199, Business Management Career Experience)

10-102-160 Global Business Mgmt...globalization, cultural environment, global trade environment, politics and law, economic integration, global trade and investment theories, exporting, global human resource management, corporate social responsibility. (Prerequisite: 10-801-136, English Composition 1)

10-102-156 Operations Management and operations management (competitiveness, strategy, and productivity; forecasting, product and service design; reliability; capacity planning; process selection and facility layout; work design and measurement; learning curves). (Prerequisites: 10-102-158, Business Principles; 10-804-123, Math w/Business Apps)

10-102-157 Operations Management 2...the process of evaluating alternative courses of action to given problems and arriving at the most suitable plan. Entails thorough analysis of the pros and cons of every alternative solution. (Prerequisites: 10-102-156, Operations Management 1; 10-801-136, English Composition 1; Corequisite: 10-101-184, Business Finance/Budgeting )

For more information, please contact: The Business & Information Technology Department,(920) 498-5435 or (800) 422-NWTC, extension 5435,or contact Enrollment Services at 888-385-NWTC.