Hotel & Restaurant Management
Frequently Asked Questions
What
types of companies are included in the Hotel & Restaurant
industry?
The hotel and restaurant industry provides many
different career paths including hotels, motels, resorts, fast
food, fine dining, family restaurants, institutional foodservice,
attractions, amusement parks, and other related fields.
One big advantage of a career in this industry is the choices that
are available. Job opportunities are plentiful throughout Northeast
Wisconsin, throughout the state and country and around the world. Return
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What
kind of jobs will graduates be prepared for?
The Hotel & Restaurant Management Associate
Degree prepares student for entry-level supervisor and mid-management
positions. The level of management that the graduate is qualified
for depends largely on the amount of experience that the graduate
has gained along with their education. Many hotel and restaurant
chains have management-training programs that our graduates may
enter into. The hotel and restaurant industry offers many
different career paths including hotels, motels, resorts, fast
food, fine dining, family restaurants, institutional foodservice,
attractions, amusement parks, and other related fields.
One big advantage of a career in this industry is the choices
that are available. Return
to Top
Do you need a
college degree to get a supervisor or management position in the
hotel and restaurant industry?
Although it is possible to move into a supervisor or
management position at a hotel, restaurant, or other tourism
related business without a college degree, formal education qualifies
the learner for the best career opportunities and helps him/her
advance further and more rapidly. Managers that have earned a
degree in Hotel & Restaurant Management from NWTC
have learned important skills like financial management, employee
supervision and motivation, marketing and sales, and interpersonal
and written communication. In addition, the broad industry knowledge
they have gained provides them with the perspective necessary
to make good decisions. The content of the associate degree,
and courses we offer has been developed based on
what area employers have determined is most important for potential
managers to know. Return
to Top
Is
this a good career choice for me?
Although each type of company within the hotel and restaurant
industry requires unique skills and abilities, some common characteristics
of successful supervisors and managers include:
- Friendly, enjoys working with others.
- Enjoys solving problems.
- Likes to be active at work.
- Works well with people from diverse backgrounds, ages,
and cultures.
- Positive attitude enjoys a challenge.
- Willing to work hard and put in long hours when necessary. Return to Top
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What
campus is the Hotel & Restaurant Management program
available on?
It is currently possible to complete the Hotel & Restaurant
Management Associate Degree program from either the
Sturgeon Bay or Green Bay campus. It is also possible to take many
of the courses from the Marinette campus and other areas throughout
the district. Most of our courses are offered via ITV (interactive
television) with an instructor either on the Green Bay or Sturgeon
Bay campus. The Sturgeon Bay campus has a newly constructed foods
lab that allows us to offer more foods related courses for those
interested in restaurant management. Return
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What
is the difference between Hotel & Restaurant Management
and culinary arts?
A college degree in Hotel & Restaurant Management
is designed to prepare learners for a career as a manager in
the hotel and restaurant industry, which includes lodging,
foodservice, attractions and many other specific areas. A college
degree in culinary management or culinary arts is designed specifically
for chefs and those interested in food preparation or food management
and would include more in-depth cooking and food preparation
courses. We do not offer culinary degrees at Northeast Wisconsin
Technical College but we do offer some culinary courses on the
Sturgeon Bay campus. Return to Top
Is
it possible to take just one or two classes?
Yes, you do not have to be officially enrolled in the program to
take courses. Industry professionals frequently take one or two
courses when they want to improve their knowledge in specific areas.
Those that are interested in completing a degree or certificate
should officially enroll before beginning coursework so that they
get locked into a program of study (course requirements of the program
sometimes change), to receive timely information regarding the program,
to gain priority status for registering for courses, and to identify
any remedial courses that may help them succeed. Return
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How
much work is there in the classes?
The courses that are part of the Hotel & Restaurant Management program require a significant time commitment from the
learner similar to any college level course. Although the time required
outside of class varies with each course, typically a learner can
expect to read 1-3 chapters from a textbook and complete an outside
assignment requiring between 1-3 hours per week for each course.
Most courses also include the learner to spend time working on an
additional project or projects throughout the course. Projects and
assignments are designed to develop "hands-on" skills
and many can be used by the learner at their place of employment.
Examples of typical projects include housekeeping manuals, job break-downs,
property marketing plans, shift planners and foodservice sanitation
(HAACP) plans. Courses that are in the "Accelerated" format
will usually require more outside reading and homework per week.
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Can
I work full time and take classes?
Although working full time is possible with the scheduling
of courses, in most cases it is very difficult for learners to
work full time and go to school full time due to the time commitment
required. Return to Top
Where
can I complete an internship?
Learners can choose where they want to complete their internship
based on their specific career interests as long as the employer
meets some basic requirements. Learners are responsible for finding
a suitable employer for their internship. Return
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What
does it mean when a course is scheduled in an "accelerated
format"?
Many of the courses in the Hotel & Restaurant Management are scheduled in an "accelerated
format". This allows learners to complete a course
in a significantly shorter time period than traditionally scheduled
courses. For example, a 3-credit course that would be traditionally
scheduled for 17 weeks, 3 hours per week (51 hours total), would
be completed in 6 weeks while meeting 4 hours per week (24 hours
total). Because the class meets for less time, learners should
expect to spend more time outside of class than for traditionally
scheduled courses. Return to Top
What
is the employment outlook for jobs in the hotel and restaurant
industry?
There has been tremendous growth in this industry over
the last several years. According to the American Hotel & Lodging Association,
total industry revenue rose from $68.2 billion in 1990 to $108.6
billion in 2000. The AH &LA also reports that in the United States
the tourism industry is currently the third largest retail industry,
behind automotive and food stores. Travel and tourism is the nation's
largest services export industry and one of America's largest
employers. The tourism industry directly supports 7.8 million
jobs and employs one in every seven Americans either directly
or indirectly. Return to Top
According to the National Restaurant Association the 1.5
million foodservice-and-lodging managers in the industry represent
the largest number of managerial employees in the country. Return
to Top
What
are the average wages for hotel and restaurant managers?
Lodging
Career Ladder Link - Foodservice
Career Ladder Link - Return to Top
Who should I contact for more
information regarding the Hotel & Restaurant Management
program or the industry?
Sturgeon Bay campus - 920-746-4915 or 1-800-422-6982, Ext. 4915
Green
Bay campus -Gerry Lintz, 498-5565
or 1-800-422-6982, Ext. 5565
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